Guest Room Attendant, Housekeeping

Primary Job Duties

• Clean and maintain productivity credits per day as assigned.
• Meet set cleanliness standard set forth by Resorts World Las Vegas; cleaning is the responsibility of all of us.
• Detail and deep clean rooms as instructed.
• Clean guest amenities such as in-room trays, casino glassware, tables, ironing boards, and irons, as well as any trash or debris, remove and clean from the front of the house areas once in your view.
• Aid in picking up extra credits when requested.
• Maintain supply cart in a neat orderly manner.
• Restock supply cart as needed throughout shift.
• Manage master key operation daily throughout assigned shift.
• Adhere to company and department rules, regulations, policies and procedures.
• Aid coworkers within housekeeping department as needed.
• Use personal device/cellular phone for job related tasks, job duties, review of company documents, etc.
• Other duties as assigned.

Qualifications

• Cleaning experience and/or formal housekeeping training/certifications, including Culinary Training Academy Certification.
• Ability to clean with great attention to detail, ensure that all luxury standards are consistently met while meeting productivity standards.
• Working knowledge of basic computers, including handheld devices and radios.
• Ability to work varied shifts, including nights, weekends, and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
• Preferred: Previous experience working in a large, luxury resort setting, previous professional cleaning experience.
• Minimum Education And Experience: At least 18 years of age, High School Diploma or equivalent, 1 + years working as a guest room attendant or equivalent.
• Certificates, Licenses, Regulations: Proof of eligibility to work in the United States.

Physical Demands

• Will work in the tower however will require being out in the elements when commuting from team member shared garage to the main building.
• Push/Pull loaded housekeeping cart.
• GRA carts are motorized.
• Carry up to a minimum of 20 lbs.
• Frequent and prolonged walking, kneeling, squatting, stooping, crouching, and bending.
• Walk to various areas of the property to access and clean guest suites, including the utilization of stairs if moving within floors.
• Operate a cordless vacuum however we do provide chorded vacuums.
• Work in a fast-paced and busy environment.
• Work indoors and be exposed to various environmental factors such as, but not limited to, noise, dust, and cigarette smoke.