Guest Room Attendant | Homestead Hampton Inn
About the role
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures.
Responsibilities
- Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.
- Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
- Ensures the confidentiality and security of all guest rooms.
Qualifications
- Minimum one year cleaning experience; previous hotel experience preferred.
- Satisfactory communication skills with guests, management, and co-workers.
- Knowledge of proper chemical handling.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
About The Team
We have an amazing opportunity at our 126-room Hampton Inn & Suites (Miami-South / Homestead). From the world-class restaurants and one-of-a-kind boutiques along Miami's vibrant South Beach to the moss-covered cypress trees growing out of the soggy marshes of the Everglades, you're just minutes away from your own personal Florida adventure when you stay with friends at our Miami-South hotel in Homestead.
Learn more about Shaner Hotel Group