Guest Room Attendant

About the role

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Responsibilities

• Clean resort units including sleeping quarters, kitchens, bathrooms and living rooms
• Maintain and adhere to housekeeping detail standards
• Clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies
• Make beds
• Replenish supplies such as kitchenware and toiletries
• Sort, count, fold, mark, or carry linens
• Maintain positive customer and associate relationships
• Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction
• Handle guest issues to resolution to improve guest experience

Requirements

• Ability to work in a fast‑paced environment
• Must be able to lift 50 pounds

Skills

• Strong ability to communicate effectively with employees, guests and owners
• Ability to work independently and follow instructions
• Professional appearance and positive, can‑do attitude with team focus

Benefits

• Comprehensive health and welfare benefits for associates working 30 or more hours per week
• Certain benefits may be available to associates working fewer hours where required by applicable law
• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure – speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program
• Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.