Guest Room Attendant

About the role

Guest Room Attendants (GRA) play a significant role by ensuring all guest rooms are cleaned and serviced, providing a comfortable, welcoming, and pleasant experience for guests.

Responsibilities

• Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
• Changing bed linens and making beds.
• Cleaning and polishing furniture in hotel rooms.
• Sweeping, mopping and/or vacuuming all floors in hotel rooms.
• Emptying trash containers, ashtrays, etc. in hotel rooms.
• Reporting any repairs or maintenance needed in the guest rooms or on the hotel floors.
• Ensuring assigned rooms are fully stocked with towels and other bathroom amenities.
• Updating status on guest rooms on assignment sheets to floor supervisors, managers and/or front desk staff.
• Restock and return housekeeping carts to respective areas at the end of shifts.
• Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service.
• Performs any other duties as assigned.

Qualifications

• Previous guest service and/or housekeeping experience
• Team player with a guest‑first attitude

Benefits

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities

Pay

USD $22.33 per hour (this position does not earn tips).