Guest Relations Cashier - Plum Market

About the role

The Front End Support Team Member plays a key role in ensuring smooth and efficient front-end operations by assisting wherever needed. This versatile position provides support across multiple front-end functions, including bagging, cart retrieval, self-checkout assistance, and light restocking.

Responsibilities

• Assist cashiers during busy times with bagging groceries and providing Customer Service.
• Retrieve carts from parking and staging areas to ensure availability for Customers.
• Monitor and support self-checkout stations, providing quick assistance when needed.
• Keep front-end supplies stocked, including bags, receipt paper, and cleaning materials.
• Perform light restocking of impulse items and maintain organized displays.
• Help keep the front-end area clean, organized, and safe.
• Oversee the Customer Relations Desk to assist with register overrides and Guest inquiries.
• Provide courteous, professional assistance to Customers at all times.
• Support the overall front-end team to ensure smooth operations and excellent service.

Requirements

• You are friendly, approachable, and committed to delivering excellent retail Customer Service.
• You thrive in a flexible role, always ready to jump in where help is needed most.
• You are dependable, adaptable, and work well in a fast-paced retail environment.
• You are detail-oriented and take pride in maintaining cleanliness and organization.
• You are a team player who supports both cashiers and leadership to keep front-end operations running smoothly.

Qualifications

• Enthusiasm for providing outstanding retail Customer Service.
• Ability to adapt quickly to a variety of tasks and responsibilities.
• Strong communication and teamwork skills.
• Previous retail, grocery, or customer service experience is a plus, but not required.
• Flexibility to work various shifts including evenings, weekends, and holidays.
• Physical ability to stand and walk for up to 4 hours without a break.
• Ability to bend and stoop to grasp objects, push carts, lift up to 50 lbs. unassisted, and push/pull carts weighing up to 100 lbs. unassisted.

Skills

• Excellent Customer Service Skills
• Flexibility and Adaptability
• Team Player
• Physical Stamina and Mobility

Benefits

• Comprehensive Benefits Package
• Medical, dental, and vision coverage for you and your family.
• 401(k) with Company Match – Available after just six months.
• Team Member Discounts – Enjoy 20% off grocery purchases and 50% off Team Member meals.

Pay

• Competitive Holiday Pay – Earn time and a half for working on five federally recognized holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, and Thanksgiving.

Schedule

• Flexible Scheduling – Full-time and part-time positions available with a variety of retail shifts to support work-life balance.