Jobs · Customer Service · Virginia

Guest Experience Team Member

Wills Group · Ashland, VA · 1 wk ago
On-siteCustomer ServicePart-time

About the role

Join the Dash In Team as a Guest Experience Team Member in Ashland, VA!

What You’ll Do

  • Deliver Outstanding Service: Assist guests with a smile, manage transactions accurately, and project a positive image of Dash In.
  • Keep Things Stocked: Restock shelves and displays, ensuring products are organized and accessible.
  • Maintain a Pristine Store: Sweep, mop, and clean both the interior and exterior, including restrooms, parking lots, and trash areas.
  • Support the Team: Step in where needed, from cashiering to porter services, to ensure a seamless guest experience.
  • Handle Cash with Care: Follow company policies for accurate cash handling and recording.

What We're Looking For

  • A High School Diploma or GED (or the ability to complete our company-paid GED program)
  • One year of retail customer service experience (preferred)
  • Flexibility to work days, nights, overnights, and weekends
  • Authorized to work in the United States and 18 years of age or older
  • Successful completion of background check and drug screening
  • Ideal Candidates Will Also Have:
    • Active ServSafe certification, or a similar qualification
    • Tech-savviness, including familiarity with POS software

Benefits and Perks

  • For Part-Time Employees: 500 LIFE Balance Account, Dash In contributes annually for eligible healthcare expenses.
  • Education: GED completion program for sales associates.
  • For Full-Time Employees: Up to 3 weeks of PTO, including vacation, sick leave, and personal days PLUS 8 holidays with bonus pay and 2 paid service days per year.
  • 100% Tuition reimbursement, development programs, certificate program assistance, and GED completion program.
  • Healthcare: Affordable medical, dental, and vision plans with an option for a health savings account.
  • Insurance: Pet insurance, basic life insurance, short and long-term disability coverage.
  • Financial Well-being: Employer 401(k) match up to 7%.
  • Free coffee, fountain beverages, and discounts on fresh food and car washes.
  • Exclusive Discounts on theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services.

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