Guest Experience Manager

About the role

We welcome enthusiastic individuals to join our team of dedicated professionals who are passionate about providing a personalized coastal luxury experience to our guests. Our team members are empowered to craft unforgettable moments and create enduring memories with every interaction.

Responsibilities

• Engage with guests to ensure their stay exceeds expectations
• Participate in the development and execution of guest experiences
• Collaborate with colleagues to enhance the overall guest satisfaction
• Support the maintenance of a welcoming and professional environment

Requirements

• Minimum of 2 years of relevant experience in hospitality or a related field
• Strong interpersonal and communication skills
• Ability to work independently and as part of a team
• Passion for creating memorable experiences

Qualifications

• High school diploma or equivalent
• Proficiency in Microsoft Office Suite
• Knowledge of local area attractions and events

Skills

• Customer service orientation
• Problem-solving abilities
• Attention to detail

Benefits

• Complimentary meals
• Hotel/golf/spa discounts
• Employee recognition programs

Pay

The expected base wage range for this position is: $70,304- $77,000 per year.

Schedule

Hours are flexible and can vary based on department needs.

Contact

To further explore this exciting opportunity, click here to view the detailed job description or reach out to us directly at 949-376-2764 for more information.