Jobs · Customer Service · California

Guest Experience Lead

McDonald's · Huntington Park, CA · 2 wk ago
Customer Service$20/hrFull-time

Pay

Competitive pay between $20.00 per hour - 22.73

Benefits

  • Employee discounts and free meals
  • Paid sick leave and/or paid time off
  • Tuition reimbursement and/or educational assistance
  • Training and advancement opportunities
  • Weekly direct deposit
  • 401(k) plan
  • Medical, dental, and vision benefits

Qualifications

  • A humble and hospitable demeanor
  • Passion for helping and serving others (customers and fellow team members)
  • A desire to learn and grow
  • The ability to communicate effectively and anticipate customer needs

Responsibilities

  • Lead the experience: Check in with guests and make sure they are enjoying themselves
  • Handle guest concerns and provide resolve to their satisfaction
  • Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
  • Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features

Requirements

This role is vital to the guest experience because you'll:

Schedule

Flexible scheduling

Benefits

Free meals

Skills

N/A

Commute

N/A

Company

Mcdonald's of California

Equal Opportunity Employer

Mcdonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law.

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