Guest Experience & Events Coordinator

About the role

Handle reservations and manage event planning to ensure smooth operations. Deliver exceptional customer service and coordinate with clients and staff. Maintain effective communication to meet client needs and ensure satisfaction. Contribute to a positive team environment and support overall hospitality functions.

Responsibilities

• Handle reservations
• Manage event planning
• Deliver exceptional customer service
• Coordinate with clients and staff
• Maintain effective communication to meet client needs and ensure satisfaction
• Contribute to a positive team environment and support overall hospitality functions

Qualifications & Skills

• Strong customer service background
• Proactive attitude and excellent communication skills
• Fluency in English; Mandarin is a plus
• Organizational skills to manage reservations and events efficiently

Benefits

Competitive hourly pay and employee benefits included.