Guest Experience Coordinator
Platinum Coastal Group · Chicago, IL · 3 days ago
On-siteOTHRFull-time
ROLE FOCUS Coordinates details that shape the guest journey, including communications, special requests, activities, and onsite service. ENVIRONMENT On site, guest-facing, collaborative and highly interactive. Day-to-day Responsibilities Prepare for arrivals, activities, or special guest needs Interact directly with guests throughout their visit Coordinate requests with operational teams Track feedback and help improve the overall guest experience This is an on-site hospitality role with regular face-to-face interaction with guests, visitors, clients, attendees, members, or coworkers. It is not a remote position. What we’d look for: A strong fit is personable, dependable, composed in busy environments, comfortable starting conversations, attentive to details, and motivated to create a positive guest experience. Prior hospitality experience can be helpful, but many employers provide training for entry-level hires. Skills: teams,on site,communications,training