Guest Experience Attendant (Butler), Riverbend

About the role

Join our guest services team at Riverbend, where World-Class Awaits! Riverbend is nestled in a horseshoe bend of Sheboygan River. Our Grand estate is rich with history and nostalgic allure.

Specific Responsibilities

• Open the door and greet guest with “sense of arrival” by using proper greeting and last name.
• Register guests in property management system.
• Escort guests to their rooms with luggage.
• Valet guest’s vehicle if requested or give directions to parking areas for self-park.
• Aid guests with requested reservations for resort properties.
• Maintain a clean work area, including Grand Hall, front desk, solarium, terrace, SPA, storage closets, and exterior building.
• Maintain furniture arrangement as required by season or event.
• Provide in-depth knowledge of all in-house facilities and hours of operation, as well as daily activities and area attraction's.
• Inform supervisor of any guest problems or unusual circumstances.

Skills/Requirements

• Must be at least 18 years of age and possess a valid regular driver’s license.
• Strong verbal and written communication skills are necessary.
• Must be able to lift 25-50 pounds on a daily basis.
• Experience using property management systems or hotel Front Desk Experience Preferred.
• At least two years' experience in luxury hospitality setting required.

Shifts

Shifts will vary between 6:00am and 11:00pm, weekdays and weekends.

Pay

The hourly rate for this position is $14.30 plus gratuities. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location.

Benefits

• Available benefits include medical, dental, vision & 401k.

About Kohler Co.

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

Why Work at Kohler Co?

In addition to the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at www.kohlercompany.com.

Equal Employment Opportunity

We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement.