Guest Attendant

About the role

Hotel Management & Consulting is seeking a positive, professional, and problem-solving Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests. We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

Responsibilities

• Front Office Operations: Daily property operations including reservations, renewals, check-outs, and check-ins. Review and approval of front office paperwork and reports.
• Guest Services: Ensuring guest needs are met. Conduct tours for potential guests and close sales. Fulfill special guest requests (e.g., linen exchanges).
• Laundry Duties: Complete all laundry responsibilities including washing, drying, folding, and organizing linens and towels. Maintain clean and organized laundry area.
• Cleaning & Maintenance: Perform cleaning tasks as needed, such as vacuuming, dusting, and sanit