Guest Attendant

About the role

Hotel Management & Consulting is seeking a positive, professional, and problem‑solving Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests. We believe in a performance‑based culture where hard work is balanced with respect for personal life, and operate with a small, efficient team of hospitality professionals.

Responsibilities

• Front Office Operations: Daily property operations including reservations, renewals, check‑outs, and check‑ins. Review and approval of front office paperwork and reports.
• Guest Services: Ensuring guest needs are met. Conduct tours for potential guests and close sales. Fulfill special guest requests (e.g., linen exchanges).