Guest Advocate (Cashier or Front of Store Attendant/ Cart Attendant) (T2933)

All About Target

The Starting Hourly Rate / Salario por Hora Inicial is $17.75 USD per hour. The Pay Range / Rango salarial is $17.75 USD - $26.65 USD per hour.

ALL ABOUT SERVICE & ENGAGEMENT

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:
• Greet:
• 10ft: be friendly – smile, make eye contact, or wave
• 4ft: greet the guest, smile and initiate a warm, helpful interaction
• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
• End every guest transaction with a sincere thank you
• Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
• Adjust to business and guest needs to deliver an easy and inspiring guest experience
• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
• Make the guest aware of current promos, store activities and events. Understand and show guests how to use the features and offerings within the Target App including Wallet.
• Know and speak to the benefits of Target Loyalty programs with every guest and assist with application, sign-up, and signing in as needed.
• Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
• Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
• Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features.
• Attempt every return or exchange and follow register prompts; partner with immediate leaders as needed to help solve issues for the guest while following Target’s policies and procedures.
• Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal.
• Stock supplies during store open hours while being available for the guest.
• Demonstrate a culture of ethical conduct, safety and compliance.
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
• Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.

WHAT WE ARE LOOKING FOR

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
• You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

Qualifications

• Communicating effectively, including using positive language and attentive to guests needs
• Welcoming and helpful attitude toward guests and other team members
• Attention to detail while prioritizing tasks
• Willing to educate guests and engage around products and services
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Work both independently and with a team
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
• Resolve guest questions quickly on the spot

Benefits

We are proud to provide benefits that support you, your family and your future.

• Health and well-being
• Financial well-being
• Paid time off
• Education assistance
• Market-leading pay
• Team Target discount

Competitive Benefits

We are proud to provide benefits that support you, your family and your future.

• Health and well-being
• Financial well-being
• Paid time off
• Education assistance
• Market-leading pay
• Team Target discount