Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2910)
for each section heading. Use - for lists. Use
for prose.
We must not repeat job title as heading. No Job ID. Remove boilerplate like EEO, legal, application instructions, duplicated lines, cookie/navigation. Also remove the benefits eligibility URLs? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The benefits eligibility URLs are not exactly boilerplate but they are instructions to paste URL. Might be considered application instructions? It's about benefits eligibility, not application. But they say "Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits." That's a benefits statement. Also "Benefits Eligibility Please paste this url..." That's more like instruction. Probably we should keep the benefit statement but not the instruction to paste URL. We can keep the link as part of prose? The rule: preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep the benefit information but maybe we can keep the link as is. However the instruction to paste URL is more like application instruction; we could drop that sentence. Keep the link as part of the sentence? Might be okay to keep the link but not the instruction. Let's keep: "Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits." Also maybe we keep the Benefits Eligibility sentence? It says "Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A". That's basically instruction to get info; could be considered application instruction. Safer to drop that sentence. Keep the earlier benefits link.
Also we have Starting Hourly Rate: $19.00 USD per hour. That's pay info, so we need a Pay section.
Schedule: not explicitly given besides flexible schedule mention. There's mention of flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary. Ability to remain mobile for duration of shift. That's schedule info. So we can include Schedule section.
Benefits: we have the link.
Now structure:
About the role
... combine the Target description and Service & Engagement description.
Responsibilities
- ... list each responsibility bullet.
Requirements
maybe combine "WHAT WE ARE LOOKING FOR" and "We Are An Awesome Place To Work..." which includes qualifications and expectations. Could be Requirements.
We could also have Qualifications
but we can just use Requirements.
We need to preserve all substantive info. So we need to include the bullet points under "WHAT WE ARE LOOKING FOR" and the list of expectations (accurately handle checkout, etc.) as part of requirements.
We also have "The Good News Is That We Have Some Amazing Training..." that's prose.
We'll create a for the list of items under "WHAT WE ARE LOOKING FOR:" and also for the list under "We Are An Awesome Place To Work..." maybe combine into one list? Better to keep separate sections? But we can have one Requirements section with two lists: one for "You enjoy..." and another for "We expect...". Could be okay.
Pay section: Pay
Starting hourly rate: $19.00 USD per hour.
Schedule section: Schedule
Flexible work schedule (e.g., nights, weekends, holidays); reliable and prompt attendance required. Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Benefits section: Benefits
Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
We must not include markdown code fences. Just raw HTML.
Now ensure we don't include any boilerplate like "Americans With Disabilities Act (ADA)" etc. That's legal/EEO, remove.
Also remove duplicated lines like "ALL ABOUT TARGET" repeated? Not repeated.
Now craft the About the role paragraph: combine:
"Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here."
"ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. At Target, We Believe In Our Team Members Having Meaningful Experiences That Help Them Build And Develop Skills For a Career. The Role Of a Guest Advocate Can Provide You With The Skills And Experience Of: Communicating and interacting with guests to build an welcoming guest experience Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns Adapting to different guest interactions and situations Promoting and engaging around various benefits, offerings and services As a Guest Advocate, No Two Days Are Ever The Same, But a Typical Day Will Most Likely Include The Following Responsibilities:"
Wait that last part is actually start of responsibilities. So we should separate: The "ALL ABOUT SERVICE & ENGAGEMENT" paragraph ends before the list of responsibilities. The responsibilities start after "As a Guest Advocate, No Two Days Are Ever The Same, But a Typical Day Will Most Likely Include The Following Responsibilities:" So we should not include that sentence in About the role; it's heading to responsibilities.
Thus About the role includes Target description and Service & Engagement description up to before responsibilities.
Let's extract Service & Engagement description: "Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. At Target, We Believe In Our Team Members Having Meaningful Experiences That Help Them Build And Develop Skills For a Career. The Role Of a Guest Advocate Can Provide You With The Skills And Experience Of: Communicating and interacting with guests to build an welcoming guest experience Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns Adapting to different guest interactions and situations Promoting and engaging around various benefits, offerings and services"
That seems like a list of skills/experience. Could be part of About the role or maybe Qualifications. But we can keep it in About the role as prose.
Now responsibilities list: after that sentence, we have a list of responsibilities each starting with a verb. We'll extract each bullet.
Responsibilities:
- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
- Create a welcoming experience by greeting guests as you are completing your daily tasks.
- When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
- Make the guest aware of current promos, store activities and events.
- Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
- Thank guests and let them know we’re happy they chose to shop at Target.
- Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed.
- Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
- Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
- Understand and show guests how to use the features and offerings within the Target App including Wallet.
- Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features.
- Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Target’s policies and procedures.
- Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal.
- Stock supplies during store open hours while being available for the guest.
- Demonstrate a culture of ethical conduct, safety and compliance.
- Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
- Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
- All other duties based on business needs
Now Requirements/Qualifications: from "WHAT WE ARE LOOKING FOR This may be the right job for you if:" list:
- You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
- You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
- You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
- The Good News Is That We Have Some Amazing Training That Will Help Teach You Everything You Need To Know To Be a Guest Advocate. But, There Are a Few Skills You Should Have From The Get-go:
- Communicating effectively, including using positive language and attentive to guests needs
- Welcoming and helpful attitude toward guests and other team members
- Attention to detail while prioritizing tasks
- Willing to educate guests and engage around products and services
- Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
- Work both independently and with a team
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Then "We Are An Awesome Place To Work And Care About Our Teams, So We Want To Make Sure We Are Clear On a Few More Basics That We Expect:" list:
- Accurately handle checkout operations, transactions, and support cash office operations as needed
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
- Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
- Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
- Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
We could combine these into Requirements section with two sub-lists or just one big list. Probably better to have one Requirements section with a list that includes all items. But we need to preserve the grouping? Not required. We'll just make a single list.
Now Pay section: Starting Hourly Rate / Salario por Hora Inicial: $19.00 USD per hour
for prose. We must not repeat job title as heading. No Job ID. Remove boilerplate like EEO, legal, application instructions, duplicated lines, cookie/navigation. Also remove the benefits eligibility URLs? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The benefits eligibility URLs are not exactly boilerplate but they are instructions to paste URL. Might be considered application instructions? It's about benefits eligibility, not application. But they say "Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits." That's a benefits statement. Also "Benefits Eligibility Please paste this url..." That's more like instruction. Probably we should keep the benefit statement but not the instruction to paste URL. We can keep the link as part of prose? The rule: preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep the benefit information but maybe we can keep the link as is. However the instruction to paste URL is more like application instruction; we could drop that sentence. Keep the link as part of the sentence? Might be okay to keep the link but not the instruction. Let's keep: "Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits." Also maybe we keep the Benefits Eligibility sentence? It says "Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A". That's basically instruction to get info; could be considered application instruction. Safer to drop that sentence. Keep the earlier benefits link. Also we have Starting Hourly Rate: $19.00 USD per hour. That's pay info, so we need a Pay section. Schedule: not explicitly given besides flexible schedule mention. There's mention of flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary. Ability to remain mobile for duration of shift. That's schedule info. So we can include Schedule section. Benefits: we have the link. Now structure:
About the role
... combine the Target description and Service & Engagement description.
Responsibilities
- ... list each responsibility bullet.
Requirements
maybe combine "WHAT WE ARE LOOKING FOR" and "We Are An Awesome Place To Work..." which includes qualifications and expectations. Could be Requirements. We could also haveQualifications
but we can just use Requirements. We need to preserve all substantive info. So we need to include the bullet points under "WHAT WE ARE LOOKING FOR" and the list of expectations (accurately handle checkout, etc.) as part of requirements. We also have "The Good News Is That We Have Some Amazing Training..." that's prose. We'll create a- for the list of items under "WHAT WE ARE LOOKING FOR:" and also for the list under "We Are An Awesome Place To Work..." maybe combine into one list? Better to keep separate sections? But we can have one Requirements section with two lists: one for "You enjoy..." and another for "We expect...". Could be okay.
Pay section:
Pay
Starting hourly rate: $19.00 USD per hour.
Schedule section:Schedule
Flexible work schedule (e.g., nights, weekends, holidays); reliable and prompt attendance required. Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Benefits section:Benefits
Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
We must not include markdown code fences. Just raw HTML. Now ensure we don't include any boilerplate like "Americans With Disabilities Act (ADA)" etc. That's legal/EEO, remove. Also remove duplicated lines like "ALL ABOUT TARGET" repeated? Not repeated. Now craft the About the role paragraph: combine: "Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here." "ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. At Target, We Believe In Our Team Members Having Meaningful Experiences That Help Them Build And Develop Skills For a Career. The Role Of a Guest Advocate Can Provide You With The Skills And Experience Of: Communicating and interacting with guests to build an welcoming guest experience Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns Adapting to different guest interactions and situations Promoting and engaging around various benefits, offerings and services As a Guest Advocate, No Two Days Are Ever The Same, But a Typical Day Will Most Likely Include The Following Responsibilities:" Wait that last part is actually start of responsibilities. So we should separate: The "ALL ABOUT SERVICE & ENGAGEMENT" paragraph ends before the list of responsibilities. The responsibilities start after "As a Guest Advocate, No Two Days Are Ever The Same, But a Typical Day Will Most Likely Include The Following Responsibilities:" So we should not include that sentence in About the role; it's heading to responsibilities. Thus About the role includes Target description and Service & Engagement description up to before responsibilities. Let's extract Service & Engagement description: "Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. At Target, We Believe In Our Team Members Having Meaningful Experiences That Help Them Build And Develop Skills For a Career. The Role Of a Guest Advocate Can Provide You With The Skills And Experience Of: Communicating and interacting with guests to build an welcoming guest experience Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns Adapting to different guest interactions and situations Promoting and engaging around various benefits, offerings and services" That seems like a list of skills/experience. Could be part of About the role or maybe Qualifications. But we can keep it in About the role as prose. Now responsibilities list: after that sentence, we have a list of responsibilities each starting with a verb. We'll extract each bullet. Responsibilities: - Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard - Create a welcoming experience by greeting guests as you are completing your daily tasks. - When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs. - Make the guest aware of current promos, store activities and events. - Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience. - Thank guests and let them know we’re happy they chose to shop at Target. - Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed. - Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices. - Work efficiently to minimize guest wait time while maintaining guest service and accuracy. - Understand and show guests how to use the features and offerings within the Target App including Wallet. - Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features. - Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Target’s policies and procedures. - Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal. - Stock supplies during store open hours while being available for the guest. - Demonstrate a culture of ethical conduct, safety and compliance. - Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible. - Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. - All other duties based on business needs Now Requirements/Qualifications: from "WHAT WE ARE LOOKING FOR This may be the right job for you if:" list: - You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. - You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. - You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). - The Good News Is That We Have Some Amazing Training That Will Help Teach You Everything You Need To Know To Be a Guest Advocate. But, There Are a Few Skills You Should Have From The Get-go: - Communicating effectively, including using positive language and attentive to guests needs - Welcoming and helpful attitude toward guests and other team members - Attention to detail while prioritizing tasks - Willing to educate guests and engage around products and services - Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. - Work both independently and with a team - Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes Then "We Are An Awesome Place To Work And Care About Our Teams, So We Want To Make Sure We Are Clear On a Few More Basics That We Expect:" list: - Accurately handle checkout operations, transactions, and support cash office operations as needed - Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others. - Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary. - Ability to remain mobile for the duration of a scheduled shift (shift length may vary). - Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. We could combine these into Requirements section with two sub-lists or just one big list. Probably better to have one Requirements section with a list that includes all items. But we need to preserve the grouping? Not required. We'll just make a single list. Now Pay section: Starting Hourly Rate / Salario por Hora Inicial: $19.00 USD per hour