Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2813)
). However we must not include placeholder like "varies". It's okay. Schedule: they mention flexible work schedule, varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). Also later: Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary. Ability to remain mobile for the duration of a scheduled shift (shift length may vary). So we have schedule info. So we can include a Schedule section. Now sections: About the role? The posting includes "ALL ABOUT TARGET" and "ALL ABOUT SERVICE & ENGAGEMENT". Could treat as About the role? Probably we can have sections: About the role (maybe combine the two paragraphs). Responsibilities: there is a list after "As a Guest Advocate, No Two Days Are Ever The Same, But a Typical Day Will Most Likely Include The Following Responsibilities:" then bullet-like sentences. We'll put those in
- . Requirements/Skills: there is "WHAT WE ARE LOOKING FOR" with bullet-like sentences. Also "We Are An Awesome Place To Work..." includes more requirements like accurately handle checkout operations etc. Those could be Requirements or Qualifications. We'll treat as Requirements.
We also have Pay: Starting Hourly Rate.
Benefits: we have statement.
Schedule: flexible schedule.
We must not repeat job title as heading. No Job ID.
We must remove boilerplate: cookie/navigation/legal/EEO etc. There's ADA statement etc. That's legal boilerplate; we should remove. Also the "Applications for this role are accepted..." etc. Remove.
We must preserve all substantive information. So we need to keep the descriptive paragraphs about Target, service & engagement, the role description, responsibilities list, what we are looking for list, the additional basics (accurately handle checkout etc.), pay, benefits link, schedule info.
We must not invent or summarize away detail. So we need to keep the exact sentences? We can keep them as is but maybe reformat into
or
- . Must not lose any info.
Let's extract substantive content:
Paragraphs:
- "ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here."
- "ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. At Target, We Believe In Our Team Members Having Meaningful Experiences That Help Them Build And Develop Skills For a Career. The Role Of a Guest Advocate Can Provide You With The Skills And Experience Of: Communicating and interacting with guests to build an welcoming guest experience Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns Adapting to different guest interactions and situations Promoting and engaging around various benefits, offerings and services"
- "As a Guest Advocate, No Two Days Are Ever The Same, But a Typical Day Will Most Likely Include The Following Responsibilities:" then list items:
- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
- Create a welcoming experience by greeting guests as you are completing your daily tasks.
- When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
- Make the guest aware of current promos. store activities and events.
- Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
- Thank guests and let them know we’re happy they chose to shop at Target.
- Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed.
- Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
- Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
- Understand and show guests how to use the features and offerings within the Target App including Wallet.
- Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features.
- Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Target’s policies and procedures.
- Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal.
- Stock supplies during store open hours while being available for the guest.
- Demonstrate a culture of ethical conduct, safety and compliance.
- Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
- Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
- All other duties based on business needs
- "WHAT WE ARE LOOKING FOR This may be the right job for you if:" then list:
- You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
- You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
- You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
- The Good News Is That We Have Some Amazing Training That Will Help Teach You Everything You Need To Know To Be a Guest Advocate. But, There Are a Few Skills You Should Have From The Get-go: (then list)
- Communicating effectively, including using positive language and attentive to guests needs
- Welcoming and helpful attitude toward guests and other team members
- Attention to detail while prioritizing tasks
- Willing to educate guests and engage around products and services
- Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
- Work both independently and with a team
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
- "We Are An Awesome Place To Work And Care About Our Teams, So We Want To Make Sure We Are Clear On a Few More Basics That We Expect:" then list:
- Accurately handle checkout operations, transactions, and support cash office operations as needed
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
- Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
- Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
- Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
- Pay: "Starting Hourly Rate / Salario por Hora Inicial: $16.00 USD per hour"
- Benefits: "Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits. Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_A"
We could combine into a paragraph.
- Schedule: Already covered in flexible schedule statements; we can put schedule section with those sentences.
Now we need to decide headings: Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should pick appropriate headings based on content. We have About the role: combine the two ALL ABOUT paragraphs maybe. Responsibilities: the list after "Typical Day Will Most Likely Include The Following Responsibilities:". Requirements: maybe combine WHAT WE ARE LOOKING FOR and the "We Are An Awesome Place To Work..." as requirements/qualifications. Could split into Requirements and Qualifications but we prefer few substantive sections. Could make one Requirements section containing both. Pay: separate. Benefits: separate. Schedule: separate. We must not create a heading with filler text. All have content. Now produce HTML fragment:
About the role
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. At Target, We Believe In Our Team Members Having Meaningful Experiences That Help Them Build And Develop Skills For a Career. The Role Of a Guest Advocate Can Provide You With The Skills And Experience Of: Communicating and interacting with guests to build an welcoming guest experience Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns Adapting to different guest interactions and situations Promoting and engaging around various benefits, offerings and services
But note we need to keep the colon and list? The original had a colon then list items each on new line. We can keep as sentences separated by spaces; but better to keep as- for list? However those are under "The Role Of a Guest Advocate Can Provide You With The Skills And Experience Of:" which is more like a list of skills/experience. Could treat as
- . But the instruction: Use
- for any list of duties/requirements/benefits, and
for prose. This is a list of skills/experience, could be considered requirements/benefits? It's more like a list of what the role provides. Could be considered Requirements or Skills. But we already have a Requirements section. Might be okay to put as
- under About the role? But we said About the role is prose. Safer to keep as
- for
with the list separated by commas or semicolons. However we risk losing the bullet nature. But we can convert to
- if we consider it a list of skills/experience. The rule says use
- for any list of duties/requirements/benefits, and
- for list? However those are under "The Role Of a Guest Advocate Can Provide You With The Skills And Experience Of:" which is more like a list of skills/experience. Could treat as