Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2385)
Target · Pittsburgh, PA · 1 mo ago
On-siteOTHR$16.25/hrPart-time
About Target
Working at Target means helping families discover the joy of everyday life. The company emphasizes values, culture, and a focus on guest experience, loyalty enrollment, and store cleanliness. Guest Advocates support both in‑store and digital services, ensuring quick and easy shopping at check‑lanes, guest services, gift registry, pick‑up, and drive‑up.
Responsibilities
- Demonstrate a service culture that prioritizes the guest experience by delivering the service standard.
- Greet guests warmly while completing daily tasks and assist them with specific needs.
- Promote current promotions, store activities, and events.
- Be knowledgeable about tools, products, and services to solve guest issues and improve their experience.
- Explain and assist with Target Loyalty program enrollment and benefits.
- Scan and bag guest items efficiently, accurately, and in compliance with food‑safety standards.
- Work quickly to minimize guest wait time while maintaining accuracy.
- Demonstrate how to use features of the Target App, including Wallet.
- Assist guests with Order Pick‑Up, Drive‑Up, and online ordering, guiding them to enroll, activate, and use these features.
- Process returns following register prompts and collaborate with leaders to resolve guest issues per Target policies.
- Maintain a clean, clutter‑free work area by removing unpurchased items, baskets, and hangers.
- Stock supplies during store hours while remaining available to guests.
- Uphold ethical conduct, safety, and compliance; report hazards and follow safety policies.
- Support guest services such as order pick‑up, drive‑up, and drive‑up returns, complying with federal, state, and local adult‑beverage laws.
- Perform other duties as needed based on business requirements.
Requirements
- Enjoy interacting with and helping guests and team members.
- Thrive in a fast‑moving, physically demanding role that requires teamwork, flexibility, and creative problem solving.
- Open to a flexible schedule with varying hours, days, or shifts (including nights, weekends, holidays, and peak shopping times).
- Effective communication skills, using positive language and attentive listening.
- Welcoming and helpful attitude toward guests and coworkers.
- Strong attention to detail while prioritizing tasks.
- Willingness to educate guests about products and services.
- Ability to operate multiple frequency devices, handheld scanners, and other technology equipment as directed.
- Capability to work both independently and as part of a team.
- Maintain focus and composure in a fast‑paced environment, handling multiple tasks within established timeframes.
- Accurately handle checkout operations, transactions, and support cash‑office duties as needed.
- Lift or move merchandise up to 10 lb frequently and up to 44 lb occasionally without assistance.
- Reliable and prompt attendance; ability to remain mobile for the duration of a shift.
- Comfortable working in varying temperatures, humidity, and other elements (e.g., drive‑up, carry‑out areas).
Benefits
Competitive benefits covering financial, education, well‑being, and more are available. Learn about eligibility for this role at https://tgt.biz/BenefitsForYou_A.
Pay
Starting hourly rate: $16.25 USD per hour.
Schedule
Flexible work schedule with varying hours, days, and shifts, including nights, weekends, holidays, and other peak shopping times.