Jobs · OTHR · Ohio

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1940)

Target · Dayton, OH · 1 mo ago
On-siteOTHR$16/hrPart-time
We need to output HTML fragment with sections: Pay (since pay info given), maybe Benefits (since they mention benefits URL), Responsibilities, Requirements/Qualifications (maybe "What we are looking for" and "Skills you should have from the get-go" etc). Also "All About Target" and "All About Service & Engagement" maybe as About the role? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should include sections only when posting has real specific content. We have pay info: Starting hourly rate $16, Pay range $16-$24. So we can create a Pay section with that. Benefits: they mention "Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits." Also a URL for benefits eligibility. So we can include Benefits section with that info. Responsibilities: there is a big block under "As a Guest Advocate, No Two Days Are Ever The Same, But a Typical Day Will Most Likely Include The Following Responsibilities:" then bullet list. So we can create Responsibilities section with
  • items. Requirements/Qualifications/Skills: There's "WHAT WE ARE LOOKING FOR" and then bullet-like statements. Also "The Good News Is That We Have Some Amazing Training..." then "But, There Are a Few Skills You Should Have From The Get-go:" then list of skills. Also later "We Are An Awesome Place To Work..." then more expectations. We can combine into Requirements or Skills sections. Since we have multiple categories, we could have Requirements (what we are looking for) and Skills (skills you should have). Or combine into one. The instruction: prefer a few substantive sections over many thin ones. So maybe combine into a single "Requirements" section that includes both the "what we are looking for" and the skills list. Or we could have "Qualifications" and "Skills". But we need to avoid thin sections. Let's decide: Use "Requirements" for the "WHAT WE ARE LOOKING FOR" bullet points, and "Skills" for the skills list. That's two sections, both substantive. Also we have "All About Target" and "All About Service & Engagement" which could be "About the role". That seems appropriate: a description of the role and company. So we can have an "About the role" section combining those two paragraphs. We must not repeat job title as heading. No Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO etc. There's an ADA statement; that's legal boilerplate; we should remove. Also the "Applications for this role are accepted on an ongoing basis..." is application instructions; remove. Also the Spanish duplicate; remove. We need to preserve all substantive information. So we need to keep the description of Target, service & engagement, responsibilities list, what we are looking for, skills list, benefits URLs, pay info. We must not include filler like "commensurate with experience" etc. Not present. We must output only HTML fragment, no /, no markdown fences. Let's craft:

    About the role

    Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.

    Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. At Target, We Believe In Our Team Members Having Meaningful Experiences That Help Them Build And Develop Skills For a Career. The Role Of a Guest Advocate Can Provide You With The Skills And Experience Of: Communicating and interacting with guests to build a welcoming guest experience Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns Adapting to different guest interactions and situations Promoting and engaging around various benefits, offerings and services

    But we might split into two paragraphs: one about Target, one about Service & Engagement. Better: first paragraph about Target, second paragraph about Service & Engagement. Now Responsibilities:

    Responsibilities

    • Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:
    • ... Actually the responsibilities list includes many items after that sentence. The sentence "Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:" is a heading for sub-items. We could treat that as a
    • with sublist? But we can just include as a
    • and then subsequent items as separate
    • . However the list includes many items like "Greet: 10ft: be friendly – smile, make eye contact, or wave", etc. We'll capture each bullet. Let's extract the responsibilities list: - Greet: 10ft: be friendly – smile, make eye contact, or wave - 4ft: greet the guest, smile and initiate a warm, helpful interaction - Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience - End every guest transaction with a sincere thank you - Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude - Adjust to business and guest needs to deliver an easy and inspiring guest experience - Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard - Make the guest aware of current promos, store activities and events. - Understand and show guests how to use the features and offerings within the Target App including Wallet. - Know and speak to the benefits of Target Loyalty programs with every guest and assist with application, sign-up, and signing in as needed. - Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices. - Work efficiently to minimize guest wait time while maintaining guest service and accuracy. - Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features. - Attempt every return or exchange and follow register prompts; partner with immediate leaders as needed to help solve issues for the guest while following Target’s policies and procedures. - Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal. - Stock supplies during store open hours while being available for the guest. - Demonstrate a culture of ethical conduct, safety and compliance. - Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible. - Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. - All other duties based on business needs. Also there is a line before list: "Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:" We could treat that as a
    • or as a

      preceding the list. Since we need to use

      • for any list of duties/requirements/benefits. The sentence is not a duty but an intro. We could put it as a

        before the

          . That's acceptable. Thus Responsibilities section:

          Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:

          then
            with items. Now Requirements section: "WHAT WE ARE LOOKING FOR" bullet-like statements: - You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. - You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. - You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). - The Good News Is That We Have Some Amazing Training That Will Help Teach You Everything You Need To Know To Be a Guest Advocate. (This is more about training, but still part of what we are looking for? It's a statement about training; we can include.) - But, There Are a Few Skills You Should Have From The Get-go: (this leads to skills list; we might treat that as heading for Skills section.) Thus Requirements could include the first three bullet points and the training statement. We'll put them as
            • . Now Skills section: list of skills: - Communicating effectively, including using positive language and attentive to guests needs - Welcoming and helpful attitude toward guests and other team members - Attention to detail while prioritizing tasks - Willing to educate guests and engage around products and services - Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed - Work both independently and with a team - Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes - Resolve guest questions quickly on the spot Then after that: "We Are An Awesome Place To Work And Care About Our Teams, So We Want To Make Sure We Are Clear On a Few More Basics That We Expect:" then more expectations: - Accurately handle checkout operations, transactions, and support cash office operations as needed. - Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others. - Flexible work schedule (e.g., nights, weekends and holidays); come to work when scheduled, work scheduled shifts and take required meal and rest breaks - Ability to remain mobile for the duration of a scheduled shift (shift length may vary). - Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. These could be considered additional requirements or skills. Could be added to Requirements or Skills. Since they are expectations, maybe add to Requirements as additional items. But we already have Requirements section; we could extend it. Alternatively, we could make a single "Requirements" section that includes all these bullet points (what we are looking for, skills, basics). That would be one substantive section, avoiding many thin sections. The instruction: prefer a few substantive sections over many thin ones. So maybe better to have just one Requirements section that includes all the bullet points (what we are looking for, skills, basics). Then we could omit Skills section. But we also have Benefits and Pay sections. So we would have About the role, Responsibilities, Requirements, Benefits, Pay. That's five sections, each substantive. Let's decide: We'll combine all the "what we are looking for", skills list, and basics into a single Requirements section. Thus Requirements section will have a
                with all those items. We need to ensure we don't lose any info. Let's list all items to include: From "WHAT WE ARE LOOKING FOR": - You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. - You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. - You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). - The Good News Is That We Have Some Amazing Training That Will Help Teach You Everything You Need To Know To Be a Guest Advocate. From skills list ("But, There Are a Few Skills You Should Have From The Get-go:"): - Communicating effectively, including using positive language and attentive to guests needs - Welcoming and helpful attitude toward guests and other team members - Attention to detail while prioritizing tasks - Willing to educate guests and engage around products and services - Ability to communicate on multiple frequency

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