Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1858)

About the role

Working at Target means helping families discover the joy of everyday life. The company’s values and culture drive this vision. Guest Advocates focus on guest interaction, loyalty enrollment, and store cleanliness, both in‑store and digitally. They empower shoppers at check‑lanes, guest services, gift registry, pick‑up, and drive‑up while ensuring exceptional quality.

The role provides opportunities to develop communication, problem‑solving, and decision‑making skills, adapt to varied guest interactions, and promote Target’s benefits, offerings, and services.

Responsibilities

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
• Create a welcoming experience by greeting guests while completing daily tasks.
• Engage with guests to help solve their specific needs.
• Inform guests of current promotions, store activities, and events.
• Be knowledgeable about tools, products, and services to solve issues and improve the guest experience.
• Thank guests and acknowledge their choice to shop at Target.
• Explain the benefits of Target Loyalty programs and assist with sign‑up.
• Scan and bag guest items efficiently, accurately, and in compliance with food safety standards.
• Work efficiently to minimize guest wait time while maintaining service and accuracy.
• Demonstrate how to use features of the Target App, including Wallet.
• Be familiar with Order Pick‑Up, Drive‑Up, and online ordering; direct guests to enroll, activate, and use these features.
• Process returns following register prompts and partner with leaders as needed.
• Maintain a clean, clutter‑free work area by removing unpurchased items, baskets, and hangers.
• Stock supplies during store open hours while remaining available for guests.
• Demonstrate ethical conduct, safety, and compliance; work safely, follow safety policies, and report hazards.
• Support guest services such as order pick‑up, Drive‑Up orders, Drive‑Up returns, and ensure compliance with adult‑beverage laws.
• Perform all other duties based on business needs.

Qualifications

• Enjoy interacting and helping others, including guests and team members.
• Thrive in a fast‑moving, physically demanding role; teamwork, flexibility, and creative problem solving are key.
• Open to a flexible work schedule with varying hours, days, or shifts (including nights, weekends, holidays, and peak shopping times).
• Communicate effectively using positive language and attentiveness to guest needs.
• Maintain a welcoming and helpful attitude toward guests and colleagues.
• Attention to detail while prioritizing tasks.
• Willingness to educate guests and engage around products and services.
• Ability to operate multiple frequency devices, handheld scanners, and other technology equipment as directed.
• Work both independently and as part of a team.
• Remain focused and composed in a fast‑paced environment; accomplish multiple tasks within established timeframes.
• Accurately handle checkout operations, transactions, and support cash‑office functions as needed.
• Scan, handle, and move merchandise efficiently and safely, frequently lifting up to 10 lb and occasionally up to 44 lb without assistance.
• Reliable and prompt attendance; flexible schedule (nights, weekends, holidays) required.
• Ability to remain mobile for the duration of a shift; shift length may vary.
• Capability to work in varying temperatures, humidity, and other elements while performing duties such as Drive‑Up and carryout.

Benefits

Target offers competitive benefits covering financial, education, well‑being, and more. Learn about eligibility for this role at https://tgt.biz/BenefitsForYou_A.

Pay

Starting hourly rate: $19.00 USD per hour.

Schedule

Flexible work schedule with varying hours, days, and shifts, including nights, weekends, holidays, and other peak shopping times.