Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1437)

About the role

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Advocates of guest experience welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment, and store cleanliness. Advocates of both in‑store and digital services and solutions are knowledgeable about capabilities and features that drive adoption, usage, and guest loyalty. They empower guests to shop quickly and easily at checklanes, guest services, gift registry, pick‑up, and drive‑up while ensuring exceptional quality. At Target, we believe in providing team members meaningful experiences that help them build and develop skills for a career. As a Guest Advocate you will gain experience communicating and interacting with guests, blending problem solving and decision making, adapting to different guest interactions, and promoting benefits, offerings, and services.

Responsibilities

• Create an easy, inspiring, and friendly guest experience by greeting guests (10 ft: smile, eye contact, or wave; 4 ft: greet, smile, initiate warm helpful interaction).
• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience.
• End every guest transaction with a sincere thank you.
• Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
• Adjust to business and guest needs to deliver an easy and inspiring guest experience.
• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
• Make guests aware of current promos, store activities, and events.
• Understand and show guests how to use the features and offerings within the Target App, including Wallet.
• Know and speak to the benefits of Target Loyalty programs with every guest and assist with application, sign‑up, and signing in as needed.
• Scan and bag all guest items efficiently, accurately, and in compliance with food safety standards and company best practices.
• Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
• Be familiar with Order Pick‑Up, Drive‑Up, and online ordering, and know how to direct guests to enroll, activate, and use these features.
• Attempt every return or exchange, follow register prompts, and partner with immediate leaders as needed to solve issues while following Target’s policies and procedures.
• Maintain a clean, clutter‑free work area by gathering unpurchased items, baskets, and hangers for removal.
• Stock supplies during store open hours while remaining available for guests.
• Demonstrate a culture of ethical conduct, safety, and compliance.
• Work safely at all times; comply with safety policies, best practices, and training; report hazards and correct where possible.
• Support guest services such as order pick‑up (OPU), Drive‑up (DU) orders, DU returns, and maintain compliance with federal, state, and local adult beverage laws.
• Perform other duties based on business needs.

Qualifications

• Enjoy interacting and helping others, including guests and fellow team members.
• Thrive in a fast‑moving, highly active, physically demanding role where teamwork, flexibility, and creative problem solving are key.
• Open to working a flexible schedule with varying hours, days, or shifts (including nights, weekends,