Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1357)
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes: Starting Hourly Rate / Salario por Hora Inicial: $17.00 USD per hour. That's pay. So we need a Pay section with that info.
We have "ALL ABOUT TARGET" describing company vision, maybe "About the role"? Actually "ALL ABOUT TARGET" is about company, not role specifics. Could be "About the role"? Might be better to treat as "About the role" or "About Target". The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can include "About the role" with the description of Target and the role's purpose. The posting includes "ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life..." That's about the company, but we can put under About the role.
Then "ALL ABOUT SERVICE & ENGAGEMENT" describes advocates of guest experience etc. That seems like role description; could be part of About the role or Responsibilities. Then there is a list of responsibilities under "As a Guest Advocate, No Two Days Are Ever The Same, But a Typical Day Will Most Likely Include The Following Responsibilities:" followed by many bullet-like sentences. Those are responsibilities.
Then "WHAT WE ARE LOOKING FOR" includes qualities and skills; that could be Requirements/Qualifications/Skills. Then there is a list of skills: "Communicating effectively..." etc. Also physical requirements: "Accurately handle checkout operations..." etc. Also schedule: flexible work schedule etc. So we can have Requirements (maybe combine qualifications and skills). Benefits: they give a URL to benefits but no specific benefits listed; we should not create Benefits section unless posting actually states them. It only gives a URL, not specific benefits. According to instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. Benefits: they only give a URL, not stating benefits. So we should not include Benefits section.
Pay: we have Starting Hourly Rate $17.00 USD per hour. So include Pay section.
Schedule: they mention flexible work schedule, varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). Also "Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary." So we have schedule info. So we can include Schedule section.
Thus sections: About the role, Responsibilities, Requirements (maybe combine Qualifications and Skills), Pay, Schedule.
We must not repeat job title as heading. No Job ID.
We must use for each section heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to preserve all substantive information; do not invent or summarize away detail. Remove boilerplate etc.
We need to extract content.
Let's parse.
Company description: "ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here."
We can keep that as prose under About the role.
Then "ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. At Target, We Believe In Our Team Members Having Meaningful Experiences That Help Them Build And Develop Skills For a Career. The Role Of a Guest Advocate Can Provide You With The Skills And Experience Of: Communicating and interacting with guests to build an welcoming guest experience Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns Adapting to different guest interactions and situations Promoting and engaging around various benefits, offerings and services"
That seems like role description and skills. Could be part of About the role or Responsibilities. We'll treat as part of About the role maybe.
Then "As a Guest Advocate, No Two Days Are Ever The Same, But a Typical Day Will Most Likely Include The Following Responsibilities:" then list of responsibilities sentences.
We need to convert each sentence into
- items.
List:
- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
- Create a welcoming experience by greeting guests as you are completing your daily tasks.
- When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
- Make the guest aware of current promos. store activities and events. (maybe punctuation weird)
- Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
- Thank guests and let them know we’re happy they chose to shop at Target.
- Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed.
- Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
- Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
- Understand and show guests how to use the features and offerings within the Target App including Wallet.
- Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features.
- Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Target’s policies and procedures.
- Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal.
- Stock supplies during store open hours while being available for the guest.
- Demonstrate a culture of ethical conduct, safety and compliance.
- Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
- Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
- All other duties based on business needs
We need to keep them as list items.
Then "WHAT WE ARE LOOKING FOR This may be the right job for you if:" then bullet-like sentences:
- You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
- You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
- You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
- The Good News Is That We Have Some Amazing Training That Will Help Teach You Everything You Need To Know To Be a Guest Advocate. But, There Are a Few Skills You Should Have From The Get-go: (then list)
- Communicating effectively, including using positive language and attentive to guests needs
- Welcoming and helpful attitude toward guests and other team members
- Attention to detail while prioritizing tasks
- Willing to educate guests and engage around products and services
- Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
- Work both independently and with a team
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Then "We Are An Awesome Place To Work And Care About Our Teams, So We Want To Make Sure We Are Clear On a Few More Basics That We Expect:" then list:
- Accurately handle checkout operations, transactions, and support cash office operations as needed
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
- Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
- Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
- Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Then benefits URL etc (we ignore). Then ADA etc (ignore). Then application instructions (ignore).
Thus we can structure:
About the role
... (company description + service & engagement + role provides skills)
Responsibilities
- ... each responsibility
Requirements
Maybe split into Qualifications and Skills? But we can combine as Requirements. Use - for each bullet.
We need to include all the "WHAT WE ARE LOOKING FOR" items and the "We Are An Awesome Place To Work..." items.
Thus list:
- You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
- You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
- You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
- Communicating effectively, including using positive language and attentive to guests needs
- Welcoming and helpful attitude toward guests and other team members
- Attention to detail while prioritizing tasks
- Willing to educate guests and engage around products and services
- Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
- Work both independently and with a team
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
- Accurately handle checkout operations, transactions, and support cash office operations as needed
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
- Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
- Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
- Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Note: Some duplicates about flexible schedule appear; we can keep both but maybe deduplicate? Instruction: preserve ALL substantive information; do NOT invent or summarize away detail. Duplicated lines: we should not remove duplicated lines unless they are duplicated exactly? It says "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove duplicated lines. There are duplicated lines about flexible work schedule: appears in "You are open to working a flexible work schedule..." and later "Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary." They are similar but not identical. Might be considered duplicated? Safer to keep both? The instruction says remove duplicated lines. If they are not exactly identical, maybe keep both. But we could combine? Might be considered duplication of concept. Safer to keep both as they are slightly different.
Pay section:
Pay
Starting Hourly Rate: $17.00 USD per hour
Schedule section: we already have schedule info in Requirements; but we could also create a Schedule section with the schedule details. However we already included schedule items in Requirements. To avoid duplication, maybe we should move schedule-specific items to a Schedule section and remove from Requirements. The instruction: prefer a few substantive sections over many thin
- for any list of duties/requirements/benefits. Use
for prose. We need to preserve all substantive information; do not invent or summarize away detail. Remove boilerplate etc. We need to extract content. Let's parse. Company description: "ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here." We can keep that as prose under About the role. Then "ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. At Target, We Believe In Our Team Members Having Meaningful Experiences That Help Them Build And Develop Skills For a Career. The Role Of a Guest Advocate Can Provide You With The Skills And Experience Of: Communicating and interacting with guests to build an welcoming guest experience Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns Adapting to different guest interactions and situations Promoting and engaging around various benefits, offerings and services" That seems like role description and skills. Could be part of About the role or Responsibilities. We'll treat as part of About the role maybe. Then "As a Guest Advocate, No Two Days Are Ever The Same, But a Typical Day Will Most Likely Include The Following Responsibilities:" then list of responsibilities sentences. We need to convert each sentence into
- items.
List:
- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
- Create a welcoming experience by greeting guests as you are completing your daily tasks.
- When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
- Make the guest aware of current promos. store activities and events. (maybe punctuation weird)
- Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
- Thank guests and let them know we’re happy they chose to shop at Target.
- Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed.
- Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
- Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
- Understand and show guests how to use the features and offerings within the Target App including Wallet.
- Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features.
- Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Target’s policies and procedures.
- Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal.
- Stock supplies during store open hours while being available for the guest.
- Demonstrate a culture of ethical conduct, safety and compliance.
- Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
- Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
- All other duties based on business needs
We need to keep them as list items.
Then "WHAT WE ARE LOOKING FOR This may be the right job for you if:" then bullet-like sentences:
- You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
- You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
- You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
- The Good News Is That We Have Some Amazing Training That Will Help Teach You Everything You Need To Know To Be a Guest Advocate. But, There Are a Few Skills You Should Have From The Get-go: (then list)
- Communicating effectively, including using positive language and attentive to guests needs
- Welcoming and helpful attitude toward guests and other team members
- Attention to detail while prioritizing tasks
- Willing to educate guests and engage around products and services
- Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
- Work both independently and with a team
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Then "We Are An Awesome Place To Work And Care About Our Teams, So We Want To Make Sure We Are Clear On a Few More Basics That We Expect:" then list:
- Accurately handle checkout operations, transactions, and support cash office operations as needed
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
- Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
- Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
- Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Then benefits URL etc (we ignore). Then ADA etc (ignore). Then application instructions (ignore).
Thus we can structure:
About the role
... (company description + service & engagement + role provides skills)
Responsibilities
- ... each responsibility
Requirements
Maybe split into Qualifications and Skills? But we can combine as Requirements. Use- for each bullet.
We need to include all the "WHAT WE ARE LOOKING FOR" items and the "We Are An Awesome Place To Work..." items.
Thus list:
- You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
- You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
- You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
- Communicating effectively, including using positive language and attentive to guests needs
- Welcoming and helpful attitude toward guests and other team members
- Attention to detail while prioritizing tasks
- Willing to educate guests and engage around products and services
- Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
- Work both independently and with a team
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
- Accurately handle checkout operations, transactions, and support cash office operations as needed
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
- Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
- Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
- Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Note: Some duplicates about flexible schedule appear; we can keep both but maybe deduplicate? Instruction: preserve ALL substantive information; do NOT invent or summarize away detail. Duplicated lines: we should not remove duplicated lines unless they are duplicated exactly? It says "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove duplicated lines. There are duplicated lines about flexible work schedule: appears in "You are open to working a flexible work schedule..." and later "Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary." They are similar but not identical. Might be considered duplicated? Safer to keep both? The instruction says remove duplicated lines. If they are not exactly identical, maybe keep both. But we could combine? Might be considered duplication of concept. Safer to keep both as they are slightly different.
Pay section:
Pay
Starting Hourly Rate: $17.00 USD per hour
Schedule section: we already have schedule info in Requirements; but we could also create a Schedule section with the schedule details. However we already included schedule items in Requirements. To avoid duplication, maybe we should move schedule-specific items to a Schedule section and remove from Requirements. The instruction: prefer a few substantive sections over many thin