Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1358)

All About Target

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.

ALL ABOUT SERVICE & ENGAGEMENT

• Communicating and interacting with guests to build an welcoming guest experience
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings and services

What We Are Looking For

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
• You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

Benefits

• Competitive benefits from financial and education to well-being and beyond
• Health and well-being
• Financial well-being
• Paid time off
• Education assistance
• Market-leading pay
• Team Target discount

Application Instructions

Applications for this role are accepted on an ongoing basis and there is no application deadline. Please visit this link to learn about benefits eligibility for this role.

About the Role

This role provides you with the skills and experience to:

• Communicate and interact with guests to build an welcoming guest experience
• Create a welcoming experience by greeting guests as you are completing your daily tasks
• Engage with guests in a welcoming way, to help solve their specific needs
• Make the guest aware of current promos, store activities and events
• Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
• Thank guests and let them know we’re happy they chose to shop at Target
• Promote and engage around various benefits, offerings and services
• Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices
• Work efficiently to minimize guest wait time while maintaining guest service and accuracy
• Understand and show guests how to use the features and offerings within the Target App including Wallet
• Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features
• Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Target’s policies and procedures
• Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal
• Stock supplies during store open hours while being available for the guest
• Demonstrate a culture of ethical conduct, safety and compliance
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible
• Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws