Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1007)
ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT SERVICE & ENGAGEMENT
- Communicating and interacting with guests to build an welcoming guest experience
- Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
- Adapting to different guest interactions and situations
- Promoting and engaging around various benefits, offerings and services
Responsibilities
- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
- Create a welcoming experience by greeting guests as you are completing your daily tasks
- When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs
- Make the guest aware of current promos, store activities and events
- Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
- Thank guests and let them know we’re happy they chose to shop at Target
- Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed
- Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices
- Work efficiently to minimize guest wait time while maintaining guest service and accuracy
- Understand and show guests how to use the features and offerings within the Target App including Wallet
- Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features
- Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Target’s policies and procedures
- Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal
- Stock supplies during store open hours while being available for the guest
- Demonstrate a culture of ethical conduct, safety and compliance
- Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible
- Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
Qualifications
- You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with
- You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success
- You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times)
Benefits
- Competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits
Pay
The Starting Hourly Rate / Salario por Hora Inicial is $17.50 USD per hour. The Pay Range / Rango salarial is $17.50 USD - $26.25 USD per hour.
Schedule
Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
Application Instructions
Applications for this role are accepted on an ongoing basis and there is no application deadline.
Find Competitive Benefits
Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A.
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Beware of hiring scams
Target will never ask you to submit personal information via a text message for a position. Target will only ask you to apply for positions through https://corporate.target.com/careers, or Workday, our applicant tracking system.
Competitive benefits
We are proud to provide benefits that support you, your family and your future.
Health and well-being
Health and well-being benefits include:
- Health insurance
- Vision insurance
- Dental insurance
- Employee Assistance Program (EAP)
Financial well-being
Financial well-being benefits include:
- Retirement savings plans
- Flexible spending accounts (FSAs)
- Dependent care assistance programs (DCAPs)
Paid time off
Paid time off includes:
- Annual leave
- Sick leave
- Paternity leave
- Maternity leave
Education assistance
Education assistance includes:
- Target University Scholarship Program
- Target College Savings Plan
Market-leading pay
Market-leading pay includes:
- Competitive starting hourly rate
- Opportunities for advancement
Team Target discount
Team Target discount includes:
- Discounts on Target products and services
- Exclusive Target events and promotions
Creating a culture of joy
We bring out the best in each other every day.
Inclusivity
We value diverse voices and approaches. We act with authenticity and respect. We create equitable experiences for all.
Connection
We build trusted relationships. We collaborate across business functions. We recognize and celebrate progress.
Drive
We do what is right for Target, our team and guests. We deliver results that matter. We continually learn by valuing progress over perfection.
Grow with Target
We are fully invested in your personal and professional growth because our people are our power.
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