Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0654)

About the Role

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. The role of a Guest Advocate involves communicating and interacting with guests to create a welcoming experience, blending problem-solving and decision-making to resolve guest concerns, and promoting various benefits, offerings, and services.

Responsibilities

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
• Create a welcoming experience by greeting guests while completing daily tasks.
• Engage with guests to solve their specific needs and make them aware of current promotions, store activities, and events.
• Be knowledgeable about tools, products, and services to improve the guest experience.
• Thank guests for shopping at Target and speak to the benefits of Target Loyalty programs, assisting with sign-up as needed.
• Scan and bag guest items efficiently, accurately, and in compliance with food safety standards.
• Work efficiently to minimize guest wait time while maintaining service and accuracy.
• Understand and demonstrate the features of the Target App, including Wallet, Order Pick-Up, Drive Up, and online ordering.
• Process returns, following register prompts and partnering with leaders as needed to resolve guest issues.
• Maintain a clean, clutter-free work area by gathering unpurchased items, baskets, and hangers.
• Stock supplies during store open hours while remaining available for guests.
• Support guest services such as Order Pick-Up, Drive-Up Orders, and Drive-Up Returns, ensuring compliance with relevant laws.

Requirements

• Enjoy interacting and helping guests and fellow team members.
• Thrive in a fast-paced, physically demanding role requiring teamwork, flexibility, and problem-solving.
• Open to a flexible work schedule, including nights, weekends, holidays, and peak shopping times.

Qualifications

• Effective communication skills, including positive language and attentiveness to guest needs.
• Welcoming and helpful attitude toward guests and team members.
• Attention to detail while prioritizing tasks.
• Willingness to educate guests about products and services.
• Ability to use multiple frequency devices, handheld scanners, and other technology.
• Capability to work both independently and as part of a team.
• Ability to remain focused and composed in a fast-paced environment, managing multiple tasks within established timeframes.

Physical Demands

• Accurately handle checkout operations and support cash office operations.
• Scan, handle, and move merchandise, frequently lifting up to 10 pounds and occasionally up to 44 pounds.
• Remain mobile for the duration of a scheduled shift.
• Work in varying temperatures, humidity, and other elements, including Drive-Up and carryout duties.

Pay

Starting Hourly Rate: $16.00 USD per hour

Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

For benefits eligibility, visit: https://tgt.biz/BenefitsForYou_A.

Americans With Disabilities Act (ADA)

Target complies with state and federal laws and will make reasonable accommodations for applicants with disabilities. For accommodation requests, contact candidate.accommodations@HRHelp.Target.com.