GUCCI Retail Training Manager - South

About the role

Founded in Florence, Italy, in 1921, Gucci is one of the world's leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation. Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

The Gucci Retail Training Manager for the South based in Dallas or Houston will be focused on the selling ceremony and behaviors training, execution, and implementing learning strategies based on corporate directives, implementing instructor-led and eLearning training courses within the South market. The Retail Training Manager will be responsible for performing assessments to identify training needs within the region and will collaborate with the Senior Manager, Retail Training - South, Vice President of Retail - South, Retail Area Directors, Director of Retail Training, and regional training team to develop comprehensive solutions. This role will collaborate with various departments to measure the success of the training initiatives and determining the value to the overall brand objectives.

We are passionate makers and bold thought leaders.

Responsibilities

• Support key priorities and training strategies within the South market with a focus on improving KPI's and ensuring a consistent client experience
• Execute training activities as directed by the Vice President of Retail - South, Director of Retail Training, and Senior Manager, Retail Training - South
• Facilitate monthly district training calls, contributing to content development
• Create training decks for morning briefings and activities
• Coach and train sales associates through on-the-floor observation, providing feedback, and exemplifying the luxury service experience

Requirements

• Bachelor's Degree from an accredited four-year college or university preferred
• Minimum of five years' experience in a formalized training position with retail stores
• Additional experience in a client-facing role at a retail setting is desirable
• Luxury retail experience is preferred
• Experience planning and managing both small and large-scale training events, with flawless follow-through and execution
• Must be able to manage and work within travel budget
• Strong technical aptitude and expertise (Excel, Word, PowerPoint, Learning Management Systems)
• Up to 30-40% travel required throughout the South market
• Qualified candidates must have the proper work authorization to work in the United States

Pay

A reasonable estimate of the current base salary is $90,000 USD.

Schedule

Full time

Job Type: Regular | Start Date: 2026-11-30 | Organization: Gucci America Inc.