Guard

About the role

This position is part of the Security department, reporting to the Manager, Security Office, based in Midtown, NYC at the Corporate Office. The role focuses on maintaining a safe, secure, and orderly environment for customers, visitors, and employees.

Responsibilities

• Detect, observe, and report suspicious persons or activities to management or designee.
• Keep the area clear of unauthorized visitors.
• Direct employees and the public to appropriate locations in response to questions or emergencies.
• Patrol premises, remaining observant for potential criminal behavior or disruptive individuals that might threaten the bank, its employees, or customers.
• Conduct pre-opening inspection of the bank branch’s interior spaces; turn on all lights and power before allowing employee access.
• Perform pre-closing security inspection of the building and signal the alarm company upon opening and closing.
• Document accidents or other unusual events and report them to management or designee.
• Ensure customer safety and security within and in close vicinity to the branch, with particular attention to the elderly.
• Remove abandoned forms from public areas that may contain customer or bank information.
• Maintain supply of forms on the writing desk and ensure proper display of month, day, and year posting.
• Respond to customer questions and direct them to the appropriate bank employee.
• Receive guidance on general objectives; determine methods, work sequence, scheduling, and how to achieve assignment objectives while operating within specific policy guidelines.

Qualifications

• High School Diploma or equivalent.
• Good communication skills.
• Must have or be able to obtain a New York State Security Guard License.
• Ability to walk (patrol) and observe areas within and close to the area to be protected.
• Prior experience as a Security Guard preferred.
• Ability to work a flexible schedule (different shifts) as required.

Skills

• Execute tasks with accuracy and attention to detail.
• Perform responsibilities with honesty and integrity.
• Maintain a professional level of stress tolerance.
• Adapt to changing environments.

Pay

$18 – $22 per hour.

Benefits

Full benefits included.