Jobs · Customer Service · California

GTM Technical Design Lead

Google · Los Angeles, CA · 1 wk ago
On-siteCustomer ServiceFull-time

About the role

The GTM Technical Design Lead plays a pivotal role in transforming capability development into an engaged advantage by leading innovation strategy, launching rapid learner-centric pilots, and implementing scalable solutions. This individual works closely with learning specialists to identify and define learning technology needs, ensuring alignment with business requirements and technical configurations.

Responsibilities

  • Partner with learning specialists to identify learning technology needs (LMS, LCMS, authoring, and other tools) and define business requirements for impactful solutions.
  • Gather feedback on pilots/tests and conduct studies with engineering partners to inform tech roadmaps.
  • Serve as a Subject Matter Expert on product capabilities and content creation tools for Learning Management System (LMS), Learning Content Management System (LCMS), and authoring tools (currently Docebo, Xyleme Syndicate, and Xyleme Create).
  • Iterate and refine standards and technical configurations across learning platforms, such as authoring templates and Docebo content hierarchies.
  • Develop and lead communication, training, and change management strategies to support the adoption and usage of existing and new learning technologies.
  • Develop strategies and processes to accelerate the content design and development process (e.g., agents, templates, standardized workflows).

Requirements

  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience in learning and development, instructional design, education, sales enablement, or learning delivery within a global or regional structure.
  • Experience working with technical stakeholders (e.g., product managers, engineers, technical program managers).
  • Experience using, managing, and training on learning management systems, authoring tools, and other learning and development (L&D) tools/technologies.

Preferred qualifications

  • Experience using GenAI (Gemini, Notebook LM, AI Studio, agents) to script, research, and accelerate deliverables and processes.
  • Experience in project management, working with cross-functional stakeholder groups, and supporting change management initiatives.
  • Proficiency in HTML.
  • Knowledge of API and SCORM.
  • Knowledge of adult learning theory and instructional design principles.

Benefits

Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $124000 - $178000 (USD) + 15% bonus target + equity + benefits. Learn more about benefits at Google.

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