GTM Strategy & Operations Manager

About the role

This role is a highly-visible individual contributor position reporting to the Sr. Director of GTM Strategy & Programs. The GTM Strategy & Operations Manager is responsible for helping to design, drive and execute against business-level priority initiatives that accelerate global revenue growth and optimize GTM processes across the entire sales cycle.

Responsibilities

• Conduct analysis that supports the construction of the overarching vision and strategic roadmap for the end-to-end GTM motion, ensuring alignment with global growth targets and defining how we operate as one cohesive team to the customer
• Identify and support initiatives that eliminate operational friction with the sales organization and across GTM functions
• Incorporate AI, automation and advanced analytics to accelerate our GTM processes
• Partner cross-functionally with Sales, Marketing, Post-Sales, Product, Operations, HR, Legal, Finance and other teams to develop and execute company-level growth and high ROI initiatives
• Work closely with cross-GTM analytics and intelligence, and the sales plays and programs teams to execute on our GTM Strategy
• Understand, analyse and interpret large quantities of ambiguous quantitative and qualitative data and convert it into actionable insights and business outcomes
• Support the development of presentations for the C-suite and GTM leadership with deep, actionable insights regarding key drivers of business performance, recommendations and investment priorities
• Build convincing slides and components of executive-level presentations supported by data-driven insights and thinking
• Build supporting insights to influence senior stakeholders and partners
• Work with the rest of the GTM strategy team to drive accountability and outcomes with a focus on operational strategy and execution

Requirements

Basic 8+ years of progressive experience in top-tier tech strategy and operations roles, management consulting, private equity or other fast-paced, high-growth environments
2+ years of experience working in/with SaaS companies
2+ years of experience designing, executing and scaling GTM Strategy, Sales Strategy, and/or GTM operating models
Experience operating and driving influence in complex matrixed environments
Experience managing projects and complex cross-functional initiatives
Bachelor's degree or equivalent experience

Preferred

• SaaS experience with a focus on Enterprise tech
• Understanding of SaaS business models and market trends
• Understanding of full-sales lifecycle from prospecting to selling, and adoption and retention
• Track-record of analytical and problem-solving excellence

Skills

Basic 8+ years of progressive experience in top-tier tech strategy and operations roles, management consulting, private equity or other fast-paced, high-growth environments
2+ years of experience working in/with SaaS companies
2+ years of experience designing, executing and scaling GTM Strategy, Sales Strategy, and/or GTM operating models
Experience operating and driving influence in complex matrixed environments
Experience managing projects and complex cross-functional initiatives
Bachelor's degree or equivalent experience

Benefits

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Pay

The pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations:

• California: $132,700.00 - $206,800.00 base salary
• Illinois, Colorado, Massachusetts and Minnesota: $126,500.00 - $173,900.00 base salary
• Washington, Maryland, New Jersey and New York (including NYC metro area): $126,500.00 - $182,500.00 base salary

Schedule

Position Designation: Hybrid

Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Application Instructions

Please visit our careers page to apply: https://www.docusign.careers