GTM Strategy & Operations Lead, Americas

About the role

This role serves as the primary strategic partner to the Head of AMER Sales, supporting regional planning, execution, and decision-making. It involves forecasting and performance management, leading business cadences, building performance visibility, diagnosing trends, planning and resource allocation, cross-functional partnership, GTM efficiency, GTM model evolution, global-to-regional execution, and executive advisory.

Responsibilities

• Serve as the primary strategic partner to the Head of AMER Sales, supporting regional planning, execution, and decision-making.
• Own the AMER forecasting and performance-management rhythm, including forecast rollups, risk assessment, scenario modeling, executive readouts, and action follow-through.
• Lead core operating cadences, including pipeline inspections, deal reviews, QBRs, and performance reviews in partnership with AMER Sales leadership.
• Build repeatable views of AMER performance across bookings, pipeline, conversion, coverage, capacity, productivity, attainment, and key growth initiatives.
• Diagnose trends across segments, markets, customer motions, products, and routes to market, translating data into clear recommendations for leaders.
• Lead AMER inputs into annual and in-year planning, including headcount, capacity, territory and segmentation design, account assignment, productivity assumptions, and investment cases.
• Partner with Finance, central GTM Operations, Revenue Systems, and Data to represent AMER in company planning and ensure trusted data for decision-making.
• Identify structural opportunities to improve pipeline quality, deal velocity, coverage, efficiency, and predictability across the AMER sales motion.
• Help evolve the AMER go-to-market model as the business scales, including the right balance of direct, Customer Success, partner, and reseller motions.
• Bring regional insight into global GTM design while driving adoption of global commercial policies, processes, and standards.
• Act as a trusted advisor to AMER Sales leaders, balancing operational rigor, commercial pragmatism, and speed.
• Translate complex data into clear narratives, insights, and recommendations for senior stakeholders.

Requirements

You are a strategic, analytical thinker who knows how to turn complexity into clarity. You are equally comfortable advising senior Sales leaders and rolling up your sleeves to dig into a forecast, pressure-test a pipeline, or build a model from scratch. You understand what it takes to build a predictable, scalable sales motion. You can spot risk early, identify the levers that will improve performance, and turn insight into a clear story and action plan. You thrive in complex, fast-moving environments and enjoy bringing structure to ambiguity without adding unnecessary process. Most importantly, you are a trusted partner who combines analytical depth with strong business judgment and a practical, people-first approach. You are energized by helping teams operate better and building systems that scale as the business grows.

Qualifications

• 7+ years in Sales Strategy, Sales Operations, Revenue Operations, or GTM Strategy, ideally in a high-growth B2B SaaS environment.
• Proven ability to act as a strategic thought partner to senior Sales or Revenue leaders and translate insights into action.
• Experience with annual planning, territory and capacity planning, segmentation, account coverage, productivity modeling, and investment cases.
• Deep experience with forecasting, pipeline health, scenario modeling, conversion, coverage, capacity, and attainment.
• Exceptional analytical and modeling skills, with advanced Excel/Google Sheets capabilities; SQL is strongly preferred.
• Strong instincts for balancing operational rigor, governance, and speed, with the ability to distinguish symptoms from root causes.
• A clear, confident communicator who can influence across Sales, Customer Success, Finance, GTM Operations, Revenue Systems, and Data without direct authority.
• Energized by ambiguity and comfortable moving between high-level strategy and hands-on execution.

Skills

• Strategic thinking and analytical skills.
• Ability to translate complexity into clarity.
• Experience in Sales Strategy, Sales Operations, Revenue Operations, or GTM Strategy.
• Advanced Excel/Google Sheets capabilities; SQL is strongly preferred.
• Strong instincts for balancing operational rigor, governance, and speed.
• Clear, confident communication skills.
• Comfortable moving between high-level strategy and hands-on execution.

Benefits

At Canva, we offer a range of benefits designed to set you up for success, both in and outside of work. These include equity packages, health benefits plans, a 401(k) retirement plan with company contribution, an inclusive parental leave policy, an annual Vibe & Thrive allowance, flexible leave options, and more.

Pay

The target salary range for this position is $212,000 to $280,000.

Schedule

This is a hybrid role in San Francisco, requiring commuting to the office 1-2 times a week.