GTM Manager

Key Responsibilities

• Own commercial growth across strategic accounts, with a focus on increasing usage, expanding contracts, and growing long-term account value.
• Partner with customers already engaging with the platform to drive activation, retention, and expansion.
• Identify opportunities for increased product adoption across teams, workflows, and use cases.
• Structure pilots, proofs of concept, renewals, and expansion opportunities.
• Translate customer usage signals into actionable revenue opportunities.

Customer Engagement & Solutions

• Lead customer discovery conversations to understand workflows, pain points, and business goals.
• Demo and iterate with customers directly in the product.
• Translate AI/GenAI capabilities into clear business value and ROI-driven outcomes.
• Act as a trusted advisor to customers across creative, marketing, growth, and operational teams.

GTM Strategy & Scale

• Help refine Higgsfield’s enterprise GTM motion as the company scales.
• Partner cross-functionally with Product, Engineering, Marketing, and Leadership teams.
• Surface customer insights, product feedback, and market trends to improve adoption and expansion.
• Bring operational structure to account management, forecasting, and revenue tracking.

Knowledge, Skills, And Qualifications

• 8+ years of experience in GTM, account management, growth, customer success, enterprise sales, or solutions engineering roles.
• Strong track record of growing customer contracts within SaaS, PLG, usage-based, or AI-native companies.
• Experience at a PLG-first, API-first, or credit-based GenAI company strongly preferred.
• Experience managing expansion motions tied to product usage, credits, seats, or workflow adoption.
• Strong customer discovery, presentation, negotiation, and closing skills.
• Ability to communicate complex AI products to both technical and non-technical stakeholders.
• Highly operational and comfortable working cross-functionally in fast-paced startup environments.
• Strong analytical mindset with the ability to leverage usage data and customer insights to drive growth.

Compensation & Benefits

We offer a competitive and thoughtfully structured compensation package designed to align with impact and growth. Base Salary: The anticipated salary range for this role is $115,000 - $165,000, depending on experience, skills, and location. In addition to cash compensation, we offer equity and a benefits package to support you both professionally and personally.