GTM Associate (US)
About the role
As part of our growing Commercial team, you'll build the outbound engine that connects product and engineering teams with kapa.ai, the platform that makes it really easy for technical companies to build RAG assistants and deploy them where their users or employees have questions.
Responsibilities
- Pick up the phone and craft personalized messages to start real conversations with technical leaders about how AI can help them onboard more users, reduce support burden, and build modern product experiences.
- Own pipeline generation through proactive outbound outreach to technical leaders, booking discovery calls between them and our Account Executives.
Requirements
- 1+ year of sales/business development experience, ideally with outbound and cold calling experience
- Strong interest in AI and developer tools
- Resilient and coachable
- Based in NYC to co-locate with our east coast team and to overlap with European core team (incl. founders)
Nice to haves
- Technical curiosity or experience talking to developer personas
- Builder mentality - you want to create processes, not just follow them
- Experience selling to technical buyers or in the developer tools space
Benefits
With 200+ companies now using kapa (including Grafana, OpenAI, Reddit and many others), having answered 10+ million technical questions, we've proven this works at scale. Strong interest in AI and the ability to have intelligent conversations about technical topics like RAG are important (we'll help teach you though!).
Skills
We make it easy for technical companies to build AI assistants. Companies like Docker, Grafana and Mixpanel deploy kapa in the following ways:
- As chat interface on their public documentation to answer developer questions.
- As first line of defense on their support forms to reduce tickets.
- As internal assistant for their GTM teams to navigate their own complex product.
Pay
$70K - $120K
Schedule
Full-time