GTM AI Engineer

About the role

Gong's AI Acceleration Team is a newly-formed function inside GTM Strategy & Operations, built to apply AI directly to the workflows that make our go-to-market teams faster and more effective. We prioritize solutions built natively in Gong first, and build custom tooling where Gong doesn't yet cover the use case. This is a founding hire on a lean, fast-moving team with high executive visibility.

As a GTM AI Engineer, you'll design, build, and ship AI-powered infrastructure, tools, and workflows end-to-end — from concept to production. You're not configuring a no-code automation platform; you're building the systems that sit on top of our data foundation and turn it into real productivity gains for revenue teams and business outcomes for our customers. For example: a system that scans months of call activity to identify who previously requested a product feature that's since shipped, and auto-drafts personalized outreach with proposed use cases so the field teams can close the loop.

Responsibilities

• Design and build AI-powered infrastructure, workflows, and internal tools that increase productivity across GTM teams
• Take initiatives from concept through production and continued iteration — not just prototyping or proof-of-concept work
• Partner closely with the internal Ops, Analytics, Product, and IT teams, who own the operational surfaces, broader data foundation, and AI tooling/hosting infrastructure this work builds on
• Identify friction and manual work across GTM workflows and propose AI-driven solutions to eliminate it
• Work with subject matter experts pulled in from field teams

Qualifications

• Background in software / data engineering, data science, applied AI/ML, or technical consulting (e.g., an AI/ML practice), with hands-on delivery experience
• Demonstrated experience shipping AI tools or workflows to production, not just building demos
• Comfort building internal-facing tools — you're motivated by the productivity impact on internal teams, not just external product shipping
• Strong systems thinking and the ability to work independently in an early-stage, still-being-defined team
• Experience with modern AI/LLM tooling and integration patterns (APIs, workflow orchestration, agent frameworks)

Nice to have

• Prior experience inside a GTM, RevOps, or Sales organization
• Familiarity with Gong, Salesforce, or comparable GTM tech stack tools
• Experience partnering with non-technical stakeholders to scope and prioritize builds

Benefits

• Variety of medical, dental, and vision plans, designed to fit you and your family’s needs
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle
• Mental Health benefits with covered therapy and coaching
• 401(k) program to help you invest in your future
• Education & learning stipend for personal growth and development
• Flexible vacation time to promote a healthy work-life blend
• Paid parental leave to support you and your family
• Company-wide recharge days each quarter
• Work from home stipend to help you succeed in a remote environment

Pay

The annual salary hiring range for this position is $115,000 - $175,000 USD. Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits.