GSOC Operator

Position Overview

As a GSOC Operator, you will maintain a "Dynamic Posture," integrating technical intelligence with proactive physical security. You will synthesize real-time VMS/ACS data to mitigate rising threats, serving as the essential link between global situational awareness and tactical ground execution.

What You Will Do

• Utilize specialized intelligence platforms and Open Source Intelligence (OSINT) to monitor geopolitical events, social unrest, and environmental hazards that may impact global assets or personnel.
• Manage and monitor enterprise-level Video Management Systems (VMS), Physical Access Control Systems (PACS), and global alarm monitoring software to ensure real-time situational awareness.
• Serve as the central communication hub during critical incidents, coordinating the response between local security teams, executive protection details, and emergency services using Incident Command System (ICS) protocols.
• Execute emergency mass notification procedures to provide timely, accurate safety alerts and instructions to employees and stakeholders during crisis events.
• Conduct real-time tracking of high-value assets and executive travelers, providing pre-trip briefings and active monitoring in high-risk environments.
• Analyze complex data streams to produce actionable intelligence reports, daily shift logs, and executive-level briefings on the current global threat landscape.
• Perform regular audits of security technology integrators and remote hardware to identify vulnerabilities or technical failures, ensuring 100% operational uptime.
• Provide remote support and verbal de-escalation guidance to field personnel during high-pressure interactions or security breaches.

What Is Required

• Must be eligible for employment within the United States
• Must be a minimum of 18 years old per state licensing guidelines
• Must be able to pass an extensive background check and drug screening
• Must live within driving distance
• Must have at least 5+ years of physical security experience
• Must have a current BSIS guard card or eligible to qualify for guard card
• Must have a high school degree or equivalent
• Demonstrated competence in reacting to and handling emergencies
• Able to effectively communicate with people at all levels and from various backgrounds
• Good judgment with the ability to make timely and sound decisions
• Able to understand and follow written and verbal instructions
• Able to work independently and as a team member

Additional Requirements

• All applicants must be able to pass the Surefox Physical Agility Test (SPAT), with or without reasonable accommodation, prior to the scheduled start date.
• The SPAT is a timed sequence of multiple physical events requiring you to progress along a predetermined path from event to event in a continuous manner until complete
• CPR/First Aid/AED for all ages is required
• Ability to work nights, weekends, and holidays as required
• Show an operational understanding of today’s technology across all platforms
• Strong writing and interpersonal skills

Desired / Optional

• Educational Background: Bachelor’s Degree in Criminal Justice, Intelligence Studies, or a related field
• Professional Experience: Prior Military or Law Enforcement (ODO) experience is highly prioritized
• Technical Certifications: Formal GSOC Operator certifications or experience with advanced security integrators
• Specialized Permits: Current CCW or firearms permits for potential transition to armed agent status or hybrid monitoring-response roles
• Specialized Training: Proficiency in Incident Command System (ICS) protocols, OSINT threat monitoring, crisis de-escalation, and emergency medical response (CPR/First Aid/AED)
• International Proficiency: Experience with overseas protection assignments and international travel logistics

Pay

Compensation (as Applies To The Position):
Hourly Rate: $40-$50/hr
401(k) plan with competitive employer match
Eligible for holiday bonus pay if covered shifts are scheduled and actually worked on
Surefox recognized holidays
Holiday pay offered for qualifying covered shifts