GSOC Loss Prevention Risk Analyst

Responsibilities

• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Actively monitor and effectively respond to all incoming requests for assistance, and monitor and assess potential risks, dangers, and incidents that may disrupt employee’s well-being, safety, and business continuity.
• Communicate risk notifications and alerts with clarity and professionalism to the appropriate parties as required per the standard operating procedures.
• Actively monitor all tools and resources provided to identify and assess possible incidents; maintain proficiency with tracking and communications platform.
• Conduct video camera review to support investigations on UTR (Under the Roof), pilferage, and shrinkage cases with reference to system reports, and process validations.
• Monitor recorded video feeds to identify potential theft/fraud activities.
• Document investigative findings with clear evidence, timelines, and root cause analysis.
• Partner with field Loss Prevention (LP) teams to support on-ground investigation and resolution.
• Execute process audits to ensure compliance with LP, safety, and operational SOPs.
• Identify systemic gaps and process deviations that may contribute to loss or associate safety incidents.
• Provide actionable recommendations to stakeholders for remediation.
• Track closure of audit findings and escalate unresolved issues as per SOP.
• Collaborate with LP, Operations, Safety, and ACES teams to ensure alignment on investigation outcomes and preventive actions.

Requirements

• Be at least 21 years of age for unarmed roles.
• Possess a high school diploma or equivalent, or 5 years of verifiable experience.
• Must be highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology.
• Experience in video camera, CCTV monitoring, alarm management systems, or centralized command/control room operations.
• Knowledge of supply chain, logistics, or warehousing operations.

Qualifications

• Proven analytical and problem-solving skills with attention to detail.
• Proficiency in MS Office (Excel, PowerPoint, Word) and ability to work with reporting tools.
• Good written and verbal communication skills in English.
• Able to handle confidential information with integrity and professionalism.
• Able to work in a 24/7 environment, including rotational shifts, weekends, and holidays.
• Prior military or law enforcement experience with an emphasis on Loss Prevention and Investigation (preferred).
• Bachelor's degree (preferred).
• Wicklander-Zulawski experience/certification (preferred).

Benefits

• Health insurance and 401k plans for full-time positions.
• Ongoing paid training programs and career growth opportunities.
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more...