Growth Operations Director

About Openwork Openwork is a high-growth, people-first staffing company reimagining what modern hiring can be. Privately owned and proudly independent, we move fast, think big, and give every team member a real seat at the table. With over 50 years of experience, we’re combining industry expertise with a fresh, innovative approach — bringing ease, accessibility, and thoughtfulness to every step of the hiring journey. We’ve been recognized as one of SIA’s Fastest Growing Staffing Companies and a ClearlyRated Best of Staffing® Client and Talent Award winner. As we continue to grow, every new hire plays a critical role in shaping our company and our future. Why Join Us Every internal role at Openwork is more than a job — it’s an opportunity to help build a progressive, modern staffing company from the inside out. We keep red tape to a minimum and encourage fresh ideas, bold thinking, and collaborative problem-solving. You'll be part of a close-knit, mission-driven team that values curiosity, trust, and results. What We Offer Competitive base salary with monthly commissions or bonus potentialGenerous PTO and paid holidaysComprehensive healthcare benefitsDog-friendly offices (yes, really!)A people-first culture built on collaboration, accountability, and shared growth If you're looking for a place where your ideas matter and your work can make a real impact, we'd love to meet you. Growth Operations Director Location: Atlanta, GA | 25–50% Travel About The Role We’re looking for a Growth Operations Director to partner with market and regional leaders to improve performance, strengthen teams, and drive business growth across our markets. This is a hands-on leadership role for someone who can evaluate a business, identify what’s working and what isn’t, and then step in to help make it better. You’ll work directly with market leaders and teams to address performance gaps, improve execution, develop leaders, and implement initiatives that drive results. This person should be comfortable moving between strategy and execution and willing to step into a market when leadership support, stabilization, or additional hands-on direction is needed. This role requires 25–50% travel. What You'll Do Partner with market and regional leaders to evaluate performance, identify gaps, and develop action plans to improve resultsStep into markets as a hands-on leader when needed to stabilize performance, address leadership gaps, and strengthen executionMonitor key metrics across sales, recruiting, service delivery, productivity, and profitability to identify trends and root causesLead, coach, and develop market teams to strengthen accountability, productivity, and overall performanceSupport the onboarding, development, and transition of market leadersIdentify and address leadership, team dynamics, culture, and engagement challenges impacting performancePartner with Learning & Development to identify training needs and deliver or facilitate targeted development and coachingStrengthen recruiting and sales strategies, activity, conversion, and operating rhythms within marketsIdentify opportunities to improve operational efficiency, workflows, productivity, and cost managementLead implementation of new systems, processes, tools, and company initiatives across marketsSupport new market openings, acquisitions, and M&A integration to establish consistent operations and successful transitionsCoordinate cross-functional initiatives that support market growth and strategic prioritiesServe as a hands-on resource for complex client, talent, leadership, and operational challengesMaintain regular communication with assigned markets to monitor performance, priorities, challenges, and progress What We're Looking For 5+ years of leadership experience with a track record of leading teams and improving business performanceExperience managing a P&L and accountability for financial and operational resultsStrong business acumen with the ability to analyze performance metrics, identify root causes, and turn insights into actionA hands-on leadership style with the ability to coach, influence, and hold teams accountableProven experience developing leaders and improving team performanceStrong problem-solving and decision-making skillsExperience leading through change and implementing new processes, systems, or initiativesStrong organizational and project management skillsExcellent communication and relationship-building skillsAbility to travel 25–50% to support markets in person Why Openwork? At Openwork, our mission is Helping build careers, companies, and communities, one person at a time. We’re a growing, people-first organization that values Passion, Empowerment, Ownership, People First, Leadership, and Execution. We’re looking for leaders who are energized by solving problems, developing people, improving performance, and helping our markets grow.