Growth Marketing Lead, Consumer App

This role is on-site, 5 days a week, working from our Flatiron office in NYC.

About Seated

Seated exists to help restaurants thrive in an industry defined by thin margins and underutilized capacity. We unlock incremental demand by connecting restaurants to a network of millions of high-intent diners through demand-driven pricing and rewards. By intelligently filling empty tables, Seated enables operators to reach new guest profiles, motivate first-time visits, and increase visit frequency—while driving higher average check sizes and sustainable, profitable growth. Seated is active in 19 U.S. markets and continues to expand nationally as we build technology that delivers measurable value.

Responsibilities

• Own consumer growth across acquisition, engagement, and retention
• Develop and execute CRM campaigns that drive user engagement and retention
• Build and optimize customer journeys across push, SMS, email, and other channels
• Identify and test new user acquisition strategies and growth opportunities
• Develop and maintain a prioritized growth roadmap and testing plan
• Design and execute A/B tests to improve acquisition, engagement, and retention metrics
• Define, monitor, and analyze key growth KPIs
• Use customer insights and analytics to identify opportunities for improvement
• Partner with Product and Engineering to prioritize and implement growth initiatives
• Communicate growth plans, performance, and results across the organization
• Serve as the primary internal owner of consumer growth performance
• Help build and scale the growth marketing function over time

Requirements

• 3-5+ years of experience in growth marketing, CRM marketing, lifecycle marketing, or user acquisition
• Experience working on a consumer-facing mobile application
• Experience managing CRM and customer engagement campaigns with an emphasis on push notifications and SMS
• Experience running or overseeing paid acquisition campaigns across platforms such as Meta, Google, or Snap
• Experience with tools such as Braze, Branch, AppsFlyer, Google Analytics, Firebase, Tableau, Excel, SQL, or similar platforms
• Experience designing, executing, and analyzing A/B tests
• Experience leveraging AI tools to improve execution, analysis, and decision-making
• Strong attention to detail with demonstrated ability to independently QA and validate work
• Strong analytical and problem-solving skills with a data-driven approach to decision-making
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication and stakeholder management skills

Nice to haves

• Experience working on consumer mobile products such as marketplaces, social networking, fintech, gaming, health and wellness, or restaurant apps
• Experience working in a marketplace business

Benefits

• $115,000 - $135,000 base salary + stock options
• 401k with company match
• Medical, dental, and vision coverage
• FSA, dependent care, and commuter benefits
• Paid parental leave and unlimited PTO
• TeleDoc, One Medical, Talkspace, and WellHub access
• Citi Bike membership
• $100 monthly Seated dining credit