Group X Coach

Essential Duties & Responsibilities

• Class Instruction: Coach pre-choreographed or freestyle group sessions and classes to a wide variety of members at varying fitness levels in person or via virtual technology.
• Presentation: Present group sessions and classes in a way that makes members feel welcomed, encouraged and challenged.
• Safety: Ensure group sessions and classes are delivered with high quality and safety for all fitness levels by educating members on safe techniques and guidelines.
• Attendance: Increase member attendance through strong teaching skills and ability to connect with and motivate others.

Customer Service

• Exceptional customer service for members and guests through positive interactions before and after group session or class.
• Handle member concerns or direct to appropriate club management.
• Report broken equipment and maintenance needs to club management.
• Recruit new members to join classes.
• Start and finish group session and class on time as scheduled.
• Deliver on the Service Promise of Clean, Friendly and Well Maintained Club by organizing equipment and assisting with maintaining a clean and organized club.

Organizational Relationships

• This position reports to the General Manager and interacts with all club staff, members and guests.

Qualifications

• Knowledge of safe exercise techniques and principles.
• Strong communication skills and ability to connect with a wide variety of people.
• Enthusiastic and energetic approach to creating a community feel within a group session or class.
• Passion for fitness and helping others achieve health and wellness goals.
• Current approved group exercise primary certification for taught format.
• High School Diploma or GED equivalent.
• Previous group exercise instruction experience is preferred.

Physical Demands/Environmental Conditions

• Physical effort required for daily duties includes lifting weights, squatting, bending, reaching, hopping, jumping, kicking and prolonged standing and walking.
• Working Environment: While performing the duties of this job the team member is regularly exposed to moving mechanical parts. The noise level in the environment is occasionally loud.

Disclaimer

This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.