Jobs · Customer Service

Group Travel Coordinator

Sight Sea Travel · United States · 2 mo ago
RemoteRemoteCustomer Service$57k–$66k/yrFull-time

Location: United States — 100% Remote
Job Type: Full Time

About This Role

Sight Sea Travel is looking for a Group Travel Coordinator to support vacation planning, cruises, all-inclusive travel, reservations, customer service, and itinerary support. As the Group Travel Coordinator, you will coordinate the operational details behind bookings, itineraries, suppliers, and traveler services. The position is full time, 100% remote, and open to candidates throughout the United States.

Responsibilities

  • Maintain booking, itinerary, supplier, traveler, schedule, and service records for assigned travel activity.
  • Coordinate confirmations, transfers, accommodations, activities, documentation, or other itinerary components.
  • Track supplier deadlines, pending confirmations, traveler requirements, and operational exceptions across vacation planning and reservations.
  • Communicate changes, missing information, service updates, and handoffs to travelers or internal teams.
  • Resolve routine operational issues with suppliers and escalate complex disruptions or exceptions promptly.
  • Prepare travel-operation trackers, manifests, service notes, or status reports as required.

Requirements

  • Strong travel-operations, organization, customer-service, and follow-up skills.
  • Comfort using booking, supplier, CRM, itinerary, spreadsheet, and document systems.
  • Ability to manage dates, confirmations, supplier details, and multiple travel components accurately.
  • Clear communication with suppliers, travelers, and internal teams.
  • Good judgment when prioritizing time-sensitive travel disruptions or missing information.
  • A pre-employment background check is required.

Pay

Base salary: $57,000 - $65,500 per year

Schedule

  • Employment type: Full Time
  • Work arrangement: 100% Remote — United States
  • Experience level: Associate

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