Group Risk Specialist - Quality Assurance

Work Location: New York, New York, United States of America

About the role

The Group Risk Specialist provides a comprehensive and diverse range of risk management expertise to business leaders. Leads and supports the implementation of appropriate risk frameworks and related management activities to mitigate enterprise and/or business-wide risk exposures for key business segments of the Bank or functional area. May provide oversight, commentary, and recommendations based on overall strategy and industry best practices.

The Non-Financial Risk Management program team is accountable for driving coordination across Risk programs and the oversight of Change and Delivery Risk. The team currently orchestrates eGRC work across the enterprise, is the business owner of eGRC tooling, and is driving the refinement and maturation of the Operating Model for Risk and Compliance.

Responsibilities

• Leads the development and/or implementation of specific standards, policies, and/or processes that identify, report on, and mitigate operational (or all major) risk exposures within the business.
• Proactively analyzes potential risks and ensures escalation of key risks to appropriate areas and/or executive review with business executive findings and action plans to mitigate and manage these risks.
• Establishes and provides ongoing analysis and reporting on operational risk and/or other major risk categories as applicable to own business or functional area, and reviews findings and action plans with business leaders to mitigate and manage key issues.
• Coordinates and/or guides activities relating to core operational risk disciplines/programs including Risk & Control Self-Assessment, Business Continuity Management, Outsourcing & Vendor Management, Regulatory Compliance (e.g., CDIC, AML, Privacy, IDA, CBA, SOX, Basel, etc.).
• Supports enterprise-wide operational risk escalation, review and approval processes, data management, policies, and risk assessment processes.
• Directs the development and monitoring of Key Risk Indicators and facilitates communication and resolution of risk issues among other business segments where applicable.
• May be accountable for managing ancillary operational risk areas (e.g., BCM/incident management, outsourcing/vendor management, fraud aggregation and assessment, Basel implementation/capital analysis, change management, Privacy, AML, LCM, and other regulatory issues), in addition to core functions.
• May be responsible for providing support for other major risk areas (e.g., Market, Credit, Reputational, and/or Regulatory risks, etc.).
• May be a point of contact for guidance in the monitoring/reporting of compliance, management, and strategic initiatives.
• Provides broad/deep commentary in support of the development/maintenance/oversight of policies/procedures/practices, as required.
• Assist in the implementation and execution of the Quality Assurance process for Issues Management.
• Assist with assessment of enterprise-wide Issues data within eGRC ServiceNow.
• Engage with various Issue stakeholders to discuss and address assessment results.
• Oversee adherence to the Issues Management Standard and Issues Management Procedures.

Requirements

• Undergraduate degree or technical certificate and/or 7+ years relevant experience.
• Advanced knowledge of risk management governance, programs, policies, practices, operating frameworks, and reporting for the business supported and/or area of discipline.
• Knowledge of risk management environment, standards, regulations, and mitigation.
• Knowledge of current and emerging competitor and market trends.
• Ability to establish goals and objectives which support the strategic plan.
• Ability to lead, plan, implement, and evaluate program/project activities to ensure completion of initiatives.
• Skill in mentoring and coaching.
• Advanced skill in using analytical software tools, data analysis methods, and reporting techniques.
• Skill in using computer applications including MS Office.
• Ability to communicate effectively in both oral and written form.
• Ability to work collaboratively and build relationships across teams and functions.
• Ability to work successfully as a member of a team and independently.
• Ability to exercise sound judgement in making decisions.
• Ability to analyze, organize, and prioritize work while meeting multiple deadlines.
• Ability to handle confidential information with discretion.

Preferred Qualifications

• Previous experience in Risk Management.
• Previous experience with Operational Risk Management Programs and Frameworks including Risks, Controls, Issue Management, etc.
• Working knowledge of Taxonomies.
• High proficiency in MS Office, particularly Excel (e.g., pivot tables, charts, etc.).
• Strong sense of ownership and continuous-improvement mindset, paired with a proactive, results-oriented approach.
• Excellent written and verbal communication skills, with the ability to tailor messages to diverse audiences, including senior executives.
• Strong interpersonal skills, with the ability to build and maintain productive working relationships with business partners across the Bank and at various levels of the organization.
• Resilience and flexibility to manage multiple initiatives and priorities while meeting critical deadlines.
• Strong analytical, reporting, and structured problem-solving skills.

This role requires successful completion of all three levels of TD Operational Risk Management certification. Certification is not a requirement to apply for this role. The successful candidate will have 12 months from the start date in the role to complete the required certifications. The required courses are available internally through TD Operational Risk Management.

Pay

$91,000 - $145,600 USD

Schedule

40 hours per week

Physical Requirements

• Domestic Travel: Occasional (1-33%)
• International Travel: Never (0%)
• Performing sedentary work: Continuous (67-100%)
• Performing multiple tasks: Continuous (67-100%)
• Operating standard office equipment: Continuous (67-100%)
• Responding quickly to sounds: Occasional (1-33%)
• Sitting: Continuous (67-100%)
• Standing: Occasional (1-33%)
• Walking: Occasional (1-33%)
• Moving safely in confined spaces: Occasional (1-33%)
• Lifting/Carrying (under 25 lbs.): Occasional (1-33%)
• Lifting/Carrying (over 25 lbs.): Never (0%)
• Squatting: Occasional (1-33%)
• Bending: Occasional (1-33%)
• Kneeling: Never (0%)
• Crawling: Never (0%)
• Climbing: Never (0%)
• Reaching overhead: Never (0%)
• Reaching forward: Occasional (1-33%)