Group Reservation Coordinator (Full Time) *free parking*

Responsibilities

• Process group reservations: Coordinate group booking details, including rooming lists, suites, event resumes, and billing requirements.
• Ensure seamless communication: Act as a liaison to verify and relay reservation information between internal and external stakeholders, including meeting planners, housing bureaus, convention teams, and the front office.
• Provide exceptional customer service: Respond promptly and professionally to inquiries from clients, guests, and team members.
• Aid in special projects: Assist with coordinating departmental initiatives or ad-hoc assignments.
• Support administrative tasks: Assist department managers with clerical work such as word processing, data entry, filing, and copying.

Qualifications

• A passion for spreading the light and warmth of hospitality.
• Act with integrity and always do the right thing.
• Inspire others through leadership.
• Believe in the power of teamwork.
• Take ownership and be accountable.
• Focus on the now, bringing urgency and discipline to every moment.

About the Role

Join an award-winning workplace culture at Hilton, where we strive to be the best place to work. Our core values guide the qualities we look for in every Team Member, including a passion for hospitality, integrity, leadership, teamwork, ownership, and a focus on the present.

About Us

At Hilton, we welcome more than 3 billion guests annually, setting new standards for the future of travel. Our award-winning culture and commitment to providing the best stay for every guest make us a great place to work. Explore our Careers Blog to learn more about why we’re more than a great place to stay—we’re a great place to work.

About The Team

Learn how we support your journey every step of the way. From incredible travel perks to personal caregiving support, we have a range of benefits designed to help you thrive.

Benefits

• Incredible travel perks: Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program.
• Own a piece of Hilton: Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future.
• Paid parental leave: Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents.
• Personalized caregiving support: Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones.
• Crisis concierge: In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care.
• Mental health resources: Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP).
• Generous paid time off (PTO): Recharge, relax, and take time for what matters most.
• Health & welfare benefits: From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered.
• Financial security for your future: Our retirement plans make it easier to save for what’s next.