Group Product Manager, Compliance Agent Experience

About the role

This role will shape product priorities that connect customer needs, business goals, and practical execution. You will partner with engineering, design, analytics, and go-to-market teams to define opportunities, prioritize work, and deliver measurable product outcomes. The position offers the opportunity to influence roadmap direction while improving customer experience and business performance within a regulated financial services environment.

Responsibilities

• Own the vision, strategy, and execution of the Compliance CX Agent Experience product area
• Define and execute a multi-year roadmap focused on compliance investigation workflows
• Drive AI-assisted automation workflows while ensuring usability and explainability
• Identify automation opportunities to improve investigator workflows and efficiency
• Partner with cross-functional teams to enhance end-to-end investigation tooling
• Establish clear success metrics for Compliance tooling effectiveness
• Proactively address security, privacy, and compliance requirements in product development

Qualifications

• 10+ years of Product Management experience with a global scale focus
• 5+ years in fintech, DeFi, or complex domains with successful product launches
• 5+ years of experience leading product management teams
• Proven AI fluency and experience implementing AI-powered customer solutions
• Strong analytical skills for market assessment and transforming data into insights
• Exceptional communication skills, both written and verbal
• Ability to thrive under pressure

Benefits

• Comprehensive medical, dental, and vision coverage
• 401(k) plan with company match
• Equity and bonus eligibility based on performance
• Flexible work hours and remote work options