Group Product Manager, AI (Products)

About the role

Lead Zip’s AI-powered product portfolio, owning the strategy and execution of AI systems embedded directly into our consumer and merchant experiences.

Responsibilities

• Own the end-to-end product strategy for Zip’s Agentic AI products, including end-to-end ownership of customer-facing AI product outcomes.
• Identify and prioritize opportunities to build smart AI-powered products that deliver better decisioning, personalization, and outcomes across consumer and merchant experiences.
• Drive AI best practices and principles across the entire Product Management organization.
• Operate at both the system-level architecture and the product detail level.
• Collaborate with Engineering, Risk, Design, Legal, and Marketing teams.
• Align stakeholders on roadmap priorities and trade-offs.
• Present strategy and results to executive leadership.
• Own the success of AI products through clear metrics; driving measurable ROI, adoption, and sustained product growth.
• Balance innovation with regulatory, compliance, and risk considerations typical in fintech.

Requirements

• 10–12+ years in product management, with significant time in enterprise systems, AI, or infrastructure, including 3–5+ years in leadership roles.
• Experience owning complex, high-stakes systems (e.g., payments, risk, marketing, AI platforms).
• You’ve led teams and shipped products that operate at scale.
• Strong background in platform products, APIs, or developer ecosystems.
• Deep understanding of:
• LLMs, prompt engineering, and evaluation frameworks
• Agent architectures (planning, tool use, orchestration)
• Tradeoffs between model performance, latency, and cost
• Ability to translate complex technical systems into customer value.
• You can engage credibly with engineers and researchers on system design.
• Track record of owning multi-product portfolios and driving measurable outcomes.

Qualifications

• Clear alignment with Zip’s core values.

Skills

• Strategic thinking and problem-solving.
• Collaboration and cross-functional teamwork.
• Effective communication and presentation skills.
• Technical acumen and understanding of AI systems.

Benefits

• Flexible working culture
• Incentive programs
• Generous paid parental leave
• Leading family support policies
• Company-sponsored 401k match
• Learning and wellness subscription stipend
• Beautiful Union Square office with a casual dress code
• Industry-leading, employer-sponsored insurance for you and your dependents, with several 100% Zip-covered choices available

Pay

The annual base Pay Range for this position is $181,000 - $220,000. This range reflects our US national compensation band (USN). Additional premium percentages may apply based on our tiered premium strategy.

Schedule

Remote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office.