Group Leader- Med Device Microbiology Lab Operations

Key Responsibilities

• Accountable for training and mentoring direct reports.
• Conduct performance reviews, provide coaching and feedback.
• Accountable for fostering a positive team environment
• Maintain a low attrition rate within the team
• Identify and develop future leaders and technical experts through mentoring, coaching, and career development programs.
• Promote a culture of accountability, collaboration, and inclusion that values diversity and continuous learning.
• Utilize employee incentive programs to recognize exemplary performance
• Ensure compliance with HR and organizational policies related to people management.
• Accountable for supervising and coordinating daily lab operations
• Plan and schedule tasks efficiently to meet client TATs.
• Ensure all preparations and processes are in place to successfully conduct testing
• Find and solve problems to prevent delays in daily lab operations
• Accountable for ensuring appropriate staffing levels, including overtime and weekend coverage.
• Responsible for all productivity metrics
• Maintain on time performance rates and proactive communication
• Maintain defect-free laboratory documentation (First-pass metrics)
• Accountable for lab and consumable inventory systems.
• Maintain effective Kanban system within department
• Implement Lean/continuous improvement initiatives to improve laboratory processes.
• Evaluate current and future equipment needs to support departmental goals and productivity (i.e. Capex)
• Support effective communication on client testing and projects
• Respond to client project inquiries with professionalism and accuracy, ensuring timely communication and resolution to support project success
• Prepare accurate and timely testing and project quotations in alignment with client requests
• Develop routine client testing quotes independently
• Collaborate with management to prepare non-routine or complex quotations
• Clock in and out project timelines, deliverables, and updates to ensure client satisfaction
• Accountable for ensuring adherence to all quality and compliance requirements within the laboratory, (e.g., GMP, GLP, ISO).
• Oversee equipment calibration and maintenance activities
• Find and solve problems to prevent quality issues in daily lab operations
• Responsible for team outputs and overall team performance
• Responsible for accuracy and timely completion of investigations
• Ensure adherence to all laboratory safety requirements.
• Responsible for all quality metrics
• Maintain a consistently low rate of operator-related error investigations within the team
• Drive timely completion of all required training across the team.

Qualifications

• MUST be eligible to work in the US indefinitely without restriction or sponsorship.
• Education & Experience
• - Bachelor's degree in Biology, Chemistry, or related Life Sciences field.
• - Minimum 3–5 years of laboratory experience; at least 2–3 in supervisory or leadership roles, preferred.
• Technical Knowledge
• - Working knowledge of laboratory instrumentation, analytical methods, and software (e.g. Electronic Lab Notebook (ELN), Lab Information Management System (LIMS)).
• - Familiarity with regulatory and accreditation standards (GMP, GLP, ISO).
• - Familiarity with Microsoft Office products
• Leadership & Communication
• - Strong leadership and team-building abilities.
• - Excellent planning, organizational, and multitasking skills.
• - Effective verbal and written communication skills.
• - Strong technical writing skills
• Preferred Attributes
• - Experience in GMP-regulated environments.
• - Prior experience working in a microbiology or life sciences laboratory
• - Familiarity with Lean, Six Sigma, or similar process improvement methodologies

Additional Information

• Working schedule will be Full-Time, First Shift, M-F 8am-5pm.
• Candidates currently living within a commutable distance of Lancaster, PA are encouraged to apply.
• No relocation assistance will be given.
• 25% travel may be required.
• This position is NOT remote.
• What we Offer:
• - Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• - Life and disability insurance
• - 401(k) with company match
• - Paid vacation and holidays
• Eurofins USA Medical Devices is a Disabled and Veteran Equal Employment Opportunity employer.