Group fitness supervisor

Group Fitness Supervisor overseeing daily operations, instructor development, and member experience in a multi-format fitness environment.

About the role

The Group Fitness Supervisor leads the Group Fitness department, ensuring high-quality classes, instructor support, and alignment with business goals. This position combines hands-on instruction with team leadership, fostering an engaging and welcoming fitness community.

Responsibilities

• Oversee daily operations of the Group Fitness department, including staffing, scheduling, and class quality.
• Coordinate instructor substitutions and schedule adjustments based on attendance trends and member demand.
• Recruit, interview, onboard, and train new Group Fitness Instructors in partnership with location management.
• Observe instructor performance, provide coaching, and conduct routine class evaluations to maintain company standards.
• Mentor instructors to improve class delivery, member engagement, and professionalism.
• Build strong member relationships, address concerns, and promote participation in group fitness programming.
• Ensure studios, equipment, and fitness spaces remain clean, organized, and safe.
• Verify instructor certifications and compliance with company policies and safety protocols.
• Maintain accurate department records, assist with budgeting, and coordinate equipment maintenance.
• Teach a minimum of five (5) Group Fitness or Edge classes weekly, delivering safe, engaging, and motivating sessions.
• Collaborate with location leadership to achieve department goals and key performance indicators.

Qualifications

• High school diploma or equivalent required; Associate's or Bachelor's degree in Exercise Science, Kinesiology, Recreation, or related field preferred.
• Current nationally recognized Group Fitness or Personal Training certification (ACE, NASM, AFAA, ACSM, ISSA, or equivalent).
• Specialty certifications in formats taught (Yoga, Pilates, Cycle, HIIT, Barre, Strength, etc.) preferred.
• Current CPR/AED certification or ability to obtain upon hire.
• Minimum two (2) years of experience teaching group fitness classes.
• Minimum one (1) year of leadership, coaching, mentoring, or supervisory experience.
• Experience scheduling instructors and coordinating class coverage.
• Preferred experience in a health club, boutique fitness, or multi-format fitness environment.
• Preferred experience interviewing, hiring, and onboarding instructors.
• Preferred experience reviewing performance metrics and improving member engagement.

Skills

• Strong leadership and team development skills.
• Excellent verbal and interpersonal communication.
• Ability to coach, mentor, and motivate instructors.
• Strong organizational and time management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong conflict resolution and problem-solving abilities.
• Ability to analyze class participation and identify opportunities for improvement.
• Proficient in Google Suite and scheduling software.
• Passion for health, fitness, and exceptional member service.

Benefits

• 401(k)
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement