Group Fitness Instructor (NIFS)

Essential Duties

• Demonstrates proper and safe use of equipment, including stereo and microphone; reports any equipment concerns to the Fitness Center Assistant Manager.
• Pays constant attention to fitness level, special needs and age group of class and teaches accordingly.
• Exhibits professionalism when dealing with class participants, facility members and staff.
• Projects enthusiasm, motivation, a positive personality and a willingness to help all members and guests.
• Uses appropriate format for every class; adds variety to classes.
• Provides participants with up-to-date information on current programs and promotional activities.
• Demonstrates work ethic, ingenuity, customer care, and attention to detail.
• Limits securing a substitute to an average of once a month.
• Maintains attendance records for each class per the direction of the Fitness Center Assistant Manager.
• SUBMIT ACCURATE AND TIMELY PAYROLL RECORDS, noting the paid class rate includes compensation for all time worked in scheduling, preparation, delivery and class wrap-up.
• Demonstrates familiarity with and abides by the policies stated in the NIFS Employee Handbook.
• Performs other duties as assigned or where opportunities are presented.

Competencies

• Customer Service - Responds promptly to customer needs; listens and gets clarification; responds well to questions; refers difficult or emotional customer service situations to a manager; meets commitments and responsibilities to both internal and external customers.
• Interpersonal Skills - Focuses on solving conflict, not blaming; pairs identification of a problem with possible solutions; remains open to others' ideas and tries new things, maintains confidentiality of both member’s business and NIFS business; listens to others without interrupting; keeps emotions under control; diffuses workplace gossip; asks for and offers help when needed; demonstrates professionalism in all communication.
• Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; adheres to work schedule with reasonable and reliable attendance; ensures classes are covered when absent; adapts to changes in the work environment; deals positively with frequent change, delays, or unexpected events.
• Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance.
• Teamwork - Volunteers readily; balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests.

Qualifications

• Education and/or Experience: Current Group Fitness Certification and/or post-high school education which demonstrates appropriate knowledge base for safely teaching group exercise classes
• Computer Skills: Once trained, the employee should be capable of accurately using the NIFS Payroll system
• Certifications: Current Group Fitness Instructor certification, specialty certifications as appropriate
• Current CPR certification required
• Trained in Universal Precautions annually (provided by NIFS)
• Language Skills: Ability to read and interpret documents such as NIFS or client rules/policies, operating and maintenance instructions, and procedure manuals
• Ability to speak and write accurately and effectively in English
• Other Requirements: May, at any time, be required to submit to and successfully pass a thorough background check and/or drug screen
• Must have regular and reliable transportation to and from work

Physical Demands

• While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, weight machines and free weights. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate to loud.

Work Environment

• While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, weight machines and free weights. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate to loud.