Grounds Supervisor -PT

MetroLagoons transforms everyday life into a vacation. With four resort-style lagoons across Florida, guests enjoy thrilling water adventures, swim-up bars, cabanas, and community events—creating spaces where families connect, friends celebrate, and every visit feels like a sun-soaked escape filled with fun, relaxation, and unforgettable memories.

About the role

The Grounds Supervisor leads the team responsible for maintaining the cleanliness of the lagoon’s amenities and keeping all land areas of the lagoon clean and well organized. This includes the beaches, common areas, and buildings. Work will be performed primarily outdoors. This is a hands-on position, and the successful candidate will both direct and participate in tasks with his or her team.

Responsibilities

• Lead the grounds team that performs the following tasks: sweeping, mopping, vacuuming, managing trash, pressure washing, hosing, cleaning restroom facilities, and resetting furniture
• Create schedules, prepare, and review reports, checklists, and other paperwork
• Collaborate with vendors involved in the routine cleaning of the lagoon grounds
• Assess employees’ progress: coach with positive reinforcement and discipline, when necessary, fairly and consistently
• Manage daily budget hours and work with leadership to revise and develop changes as needed
• Assist staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events
• Develop and maintain accurate department maintenance procedures and checklists through routine preventative maintenance logs
• Maintain a monthly inventory of supplies, equipment, and products; order grounds supplies
• Provide excellent customer service and monitor guest feedback; supervise and follow up on department’s guest requests and comments
• Other duties as required

Requirements

• High School diploma; BA or degree seeking preferred
• Minimum one-year supervisory experience
• Minimum two years’ experience in a maintenance/custodial position
• Willingness to obtain CPR, First Aid & AED certifications
• Must be available to work mornings, nights, holidays, and weekends (flexible schedule hours will vary)
• Efficient, well organized, and able to handle a variety of duties simultaneously
• Professional manner, discretion, and appearance
• Strong leadership/managerial skills with the ability to lead, motivate, and communicate with staff members
• Ability to adapt to change, including adherence to strict budget and labor guidelines
• Strong verbal and written communication skills
• Ability to work in all weather conditions for extended periods of time
• Ability to stand, walk, sit, bend over, stoop, reach overhead, and lift up to 50 pounds

Benefits

• Employee Discount Program, including Lagoon entry, F&B/Merchandise discounts, and more