Ground/Ramp Service Agent

About the role

The Ground Service Agent works in a fast-paced environment performing activities related to working on the airport ramp and keeping flights running smoothly and safely.

Responsibilities

• Load and offload luggage and cargo, transporting to various airport locations.
• Distribute all paperwork to flight crews including fuel slips, load plans, cargo manifests and flight releases.
• Marshal and push back aircraft.
• Prepare weight and balance forms and ensure load integrity by inputting accurate commodity codes and weights into a data entry system.
• Service aircraft as necessary to include lavatory, potable water, aircraft grooming, deicing and security searches.
• Operate and/or drive multiple types of equipment, such as belt-loaders, tugs, air-start units, bag carts, lavatory carts and deice trucks.
• Execute aircraft tow operations if required.
• Perform other duties as assigned.

Requirements

• Strong written and verbal communication skills.
• Ability to juggle multiple tasks in a fast-paced environment.
• Must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia.
• Ability to consistently lift 50 pounds.
• Ability to stand for long periods of time.
• Ability to bend, stoop, squat, reach and grasp.
• Able to perform basic mathematics.
• Able to work a flexible schedule including nights, weekends and holidays.
• Able to participate in paid training that may require overnight travel.
• Able to obtain USPS Mail Handling Certification.
• Able to obtain airport security clearance.
• Able to communicate in English, high school diploma or equivalent, minimum age of 18, and authorization to work in the U.S.

Qualifications

• Ability to obtain USPS Mail Handling Certification.
• Able to obtain airport security clearance.
• Able to communicate in English, high school diploma or equivalent, minimum age of 18, and authorization to work in the U.S.

Skills

• Strong written and verbal communication skills.
• Ability to juggle multiple tasks in a fast-paced environment.
• Ability to consistently lift 50 pounds.
• Ability to stand for long periods of time.
• Ability to bend, stoop, squat, reach and grasp.
• Able to perform basic mathematics.
• Able to work a flexible schedule including nights, weekends and holidays.
• Able to participate in paid training that may require overnight travel.
• Able to communicate in English, high school diploma or equivalent, minimum age of 18, and authorization to work in the U.S.

Benefits

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air.
• Comprehensive well-being programs including medical, dental and vision benefits.
• Generous 401k match program.
• Annual bonus plans.
• Generous holiday and paid time off.

Pay

Starting wage: $19.12 per hour (non-negotiable)

Effective split-shift hourly rate: $21.37 per hour (base wage + differential)

Schedule

15 to 30 hours per week

Availability

Night, weekend and holiday availability is required

Regulatory Information

Equal Employment Opportunity Policy Statement

Government Contractor & Department of Transportation (DOT) Regulations

Post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.