Ground Network Service Agent Fri-Mon 8pm-5am
Expeditors · Melrose Park, IL · 1 mo ago
On-siteSupply Chain$20–$28/hrFull-time
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, it employs over 19,000 professionals in more than 350 locations across six continents, providing customized international trade solutions and integrated information systems.
Our mission is to recruit, train, and retain the very best logistics and technical experts, promoting from within and offering a unique compensation program that supports career growth.
Responsibilities
- Allocate workloads within the department.
- Ensure department deadlines are met in a timely manner.
- Contribute to effective weekly department meetings with the team.
- Review department goals and business plan periodically with the team to ensure buy‑in and accountability.
- Assist the Regional Manager in establishing staffing requirements and scheduling to support Ground Network Services operations.
- Assist in developing and implementing best practices for load utilization and cargo integrity.
- Assist the warehouse manager in developing and implementing cargo sort operating plans and work instructions, including dock plans for door schedules and sequencing, staging and segregation, door load assignments, and processing times as necessary.
- Ensure the warehouse receives all required documentation, including load manifests and bills of lading.
- Assist in managing trailer inventories, yard services, security, and access to facilitate sortation operations.
- Monitor OS&D shipments.
- Support documentation as needed, including processing consolidations in e.tms Export and Import and monitoring workflows.
- Work with the team to meet KPI standards in accordance with company procedures.
- Identify potential capacity constraints in the scheduled network.
- Assist in enacting contingencies to expand ad‑hoc capacity as needed, arranging reroutes and additional trucks as necessary.
- Ensure service‑provider equipment is in place at regional branches to facilitate operations.
Qualifications
- Expertise in warehouse management systems used in the facility and supporting technology.
- Solid written and verbal communication skills.
- GDP (Goods Distribution Practice) trained.
Benefits
- Paid vacation, holiday, and sick time.
- Health plan covering medical, prescription drug, dental, and vision.
- Life and long‑term disability insurance.
- 401(k) retirement savings plan (U.S. only).
- Employee Stock Purchase Plan.
- Training and Personnel Development Program.
Pay
The position pays $20.00–$28.00 per hour, based on education and experience.