Grooming Salon Manager
Petco · Chapel Hill, NC · Yesterday
ManagementFull-time
About the role
We are seeking a Grooming Salon Leader to oversee day-to-day operations, manage a team, and deliver expert grooming services at Petco.
Responsibilities
- Oversee day-to-day operations of the grooming salon
- Ensure smooth and efficient workflows
- Optimize scheduling and grooming capacity
- Manage inventory levels in the salon
- Execute staffing plans
- Recruit, hire, train, and supervise a team of entry-level trainees up to professional level grooming staff
- Provide coaching, feedback, training, and performance evaluations
- Foster a positive and collaborative work environment
- Create and manage efficient grooming schedules
- Maintain salon performance metrics
- Collaborate with store management to achieve sales targets and salon objectives
- Interact professionally and effectively with pet parents
- Perform expert-level grooming services
- Evaluate individual needs of each pet
- Educate and provide custom recommendations to pet parents
- Ensure the well-being and safety of every animal in the salon
- Utilize expert knowledge and understanding of Petco's grooming policies, standards, and guidelines
Requirements
- 2 or more years' experience as a professional groomer
- Completion of a technical grooming training program
- Strong leadership skills
- Previous experience of salon management or related field
- High-school diploma or GED
- Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors
- Expert-level proficiency in breed-specific cuts, styling techniques, and grooming standards
- Genuine passion for animals with a desire to continue a career in pet grooming
- Strong decision making and problem-solving skills
- Attention to detail
- Results-driven commitment to salon productivity, performance, growth, and improvement
Qualifications
- Full-time availability, including weekends, evenings, and holidays
- Bending, kneeling, lifting up to 30 pounds, standing for long periods of time
- Exposure to heights using a two-step ladder or other support tools
- Direct contact with pet parents and their dogs
- Remaining time spent with other salon partners