Grooming Salon Manager

About the role

We are seeking a Grooming Salon Leader to lead and manage grooming salon operations and team members. You will deliver expert grooming services, foster a positive work environment, and drive salon performance.

Responsibilities

• Oversee day-to-day operations, optimize scheduling, manage inventory, and execute staffing plans
• Recruit, hire, train, and supervise a team of entry-level trainees up to professional level grooming staff
• Create and manage efficient grooming schedules, monitor salon performance metrics, and develop action plans
• Collaborate with store management to achieve sales targets, implement strategies to drive growth, and boost profitability
• Interact professionally with pet parents, provide exceptional customer service, and educate on grooming maintenance and products
• Perform expert-level grooming services, operate grooming instruments, evaluate pet needs, and ensure safety and quality standards
• Utilize expert knowledge of Petco grooming policies, standards, and guidelines to maintain salon quality and hold team members accountable

Requirements

2 or more years' experience as a professional groomer and/or completion of a technical grooming training program. Strong leadership skills, with the desire to lead, train, and develop people. Previous experience of salon management or related field preferred. High-school diploma or GED preferred, though not required. Very strong verbal and written communication skills. Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors. Expert-level proficiency in breed-specific cuts, styling techniques, and grooming standards. Genuine passion for animals with a desire to continue a career in pet grooming. Results-driven, with focused commitment on salon productivity, performance, growth, and improvement. Strong attention to detail, ensuring grooming services are accurate and to the highest standards. Capable of handling pets of all sizes and temperaments with care and empathy. Available to work full time at a minimum of 35 per week, including weekends, evenings, and holidays.

Qualifications

Education/Experience: 2 or more years' experience as a professional groomer and/or completion of a technical grooming training program. Strong leadership skills, with the desire to lead, train, and develop people. Previous experience of salon management or related field preferred. High-school diploma or GED preferred, though not required. Very strong verbal and written communication skills. Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors. Expert-level proficiency in breed-specific cuts, styling techniques, and grooming standards. Genuine passion for animals with a desire to continue a career in pet grooming. Results-driven, with focused commitment on salon productivity, performance, growth, and improvement. Strong attention to detail, ensuring grooming services are accurate and to the highest standards. Capable of handling pets of all sizes and temperaments with care and empathy. Available to work full time at a minimum of 35 per week, including weekends, evenings, and holidays.

Skills

• Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors
• Expert-level proficiency in breed-specific cuts, styling techniques, and grooming standards
• Genuine passion for animals with a desire to continue a career in pet grooming
• Results-driven, with focused commitment on salon productivity, performance, growth, and improvement
• Strong attention to detail, ensuring grooming services are accurate and to the highest standards

Benefits

Competitive Pay + Incentive based on salon performance + Tips (Payment in accordance to the Grooming Salon Leader Incentive Plan details)

Medical, dental, vision and more

401k and more

Paid Time Off

Petco Discounts

All the supplies & equipment you need, including, brushes, nail trimmers, clippers, blades, shampoo, sprays, tools, etc.

State of the art equipment, including bathing system, kennels, tables, and dryers

Career development and growth opportunities, such as Grooming Mentor and Grooming Instructor

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